Facilitating product depth to potential customers through demonstrations and proof-of-concepts; working with C-Level executives in the process of discovering the benefits of a SAAS point-of-service solution; determining business requirements and product gaps to provide a product fit for corporations; helping development teams create customized features based on business logic and requirements.
Designing, programming, installing, and supporting corporations' point of sale systems; extensive customer training throughout the scope of projects; building customized applications for clients built on MS SQL Server; helping customers customize their database based on their business needs; working with sales and other channels to ensure success and future business for new and existing customers; deep understanding of network troubleshooting, IP troubleshooting, application troubleshooting, and hardware troubleshooting; providing tier 3 technical support to customers on site and remotely.
08/2016 to Current
Adjunct ProfessorUniversity of Baltimore – Baltimore, MD
Teaching in the Applied Information Technology undergraduate program
Applying real-world knowledge of Java and Android to students
Providing extracurricular tutoring and club activities to further student knowledge
Master of Science: Interactive Design and Information Architecture University of Baltimore - Baltimore, MD
Emphasis in cognitive psychology, human factors, and HCI
Bachelor of Science: Applied Information Technology University of Baltimore - Baltimore, MD