Accomplished, seasoned professional with years of experience and track record of proven success in meeting daily, monthly, and yearly goals. An ambitious self-starter who can be counted on to meet deadlines and perform well under stress.
Skills
Active listening
Organizational skills
Reliable and trustworthy
Problem resolution
Critical thinking
Team management
Microsoft Word and Excel
Training and development
Carrier relations
Route planning
Package preparation
Shipping coordination
Supervision
Customer service
Experience
Stay at Home Mom , 04/2016 to Current Masimo Corporation – Raleigh, NC,
Communication
Managing Multiple Priorities
Planning/Organizing
Problem Solving
Teamwork
Coordinated education curriculum of children
Oversaw emotional development
Supported gross and fine motor skills
Oversaw operations of all systems and procedures
Budgeted for and allocated appropriate expenditures
Delegated operational tasks to promote equal division of labor
Export Administrator, 11/2007 to 04/2016 Circle K Stores, Inc. – Fostoria, OH,
Responsible for inputting data into Word and Excel Computer programs
Correctly filling customer orders from a pick list
Inventory and store incoming product
Filling orders and other company shipments, packing them, and preparing them for shipment according to department and carrier guidelines
Operating all shipping systems in the department
Adding new stock to proper bin locations, completing work orders, ensuring quantities are accurate and weights and dimensions are recorded
Filling material requisitions for other departments and processing the proper paperwork
Prioritize shipments based on available inventory and customer needs
Coordinate with carriers and freight forwarders on international shipment
Ensure customs documentation is accurate and complete
Ensure that missed ship dates are communicated to customer through rep or directly to the customer
Tracked and traced air shipments in order to maintain current status information.
Produced, organized and submitted export paperwork to meet all applicable resolutions.
Built and strengthened relationships with trucking companies and airlines to optimize daily operations.
Communicated with global offices by telephone and email to facilitate smooth shipments.
Discussed detailed port information to importers or exporters.
Consulted customs brokers to arrange passage of goods through customs.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
I was in charge of 5 employee's time sheets, scheduling and yearly evaluations.
Cashier, 02/2009 to 06/2010 Farm & Fleet – City, STATE,
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Learned roles of other departments to provide coverage and keep store operational.
Waitress P/T, 06/2008 to 02/2009 RGrotto – City, STATE,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Collaborated with host, bus person and cook to serve up food and beverage options.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Activities Department, 01/2005 to 11/2007 Fox River Resort – City, STATE,
Mentored new employees, demonstrating best methods for servicing clients and guests.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Education
High School Diploma: , Expected in 06/2007 Ottawa Township High School - Ottawa, IL, GPA:
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