Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

  • Multi Task orientated
  • Energetic Professional and customer orientated
  • Knowledge of MS Word, Excel, Outlook, EDS, ASI
  • Effective working independent or as a cooperative team member.
  • Self Motivated, confident and dedicated to quality work.
  • Organized
  • Complex Problem Solving
  • Team Building
  • Team Management and Supervision
  • Motivational Leadership
Work History
Shipping Clerk, 02/2013 to Current
Icon Identity SolutionsMentor, OH,
  • Checked bills of lading, outgoing package paperwork and other documentation for accuracy.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Maintained accurate computer records , including materials weights, bill amounts and identified variances.
  • Reviewed order data to verify transactions and shipping dates.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • In Depth knowledge of passenger cabins windows and shipping and receiving .
  • Responsible for inventory and cycle count and accuracy for over 7 years.
  • Effectively manged finished goods inventory in small floor space.
  • Managed PCW shipments.
  • Cross trained in all shipping and receiving duties, including stores, CRG, delivery of all inventory plant wide.
  • Back up shift coordinator for PCW.
Administrative Assistant, 03/2009 to 11/2011
PepsicoLudington, MI,
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Maintained payroll information by calculating, collecting and entering data.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Updated HR database with new employee information, changes in benefits and other details.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Consistently met quarterly sales goals and increased customer retention rate year-over-year.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Performed annual evaluations and reviews for large staff of employees.
  • Oversaw and optimized work of craftsmen performing high-quality, precision work.
  • Set overall vision and provided team leadership.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained compliance with company policies, objectives and communication goals.
Receptionist Supervisor, 01/2007 to 12/2010
Five Star Quality Care, Inc.Little Rock, AR,
  • Kept reception area clean and neat to give visitors positive first impression.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Planned and booked travel accommodations for staff and visitors, including vouchers, agendas and transportation.
  • Handled complaints and questions, and re-directed calls to other team members as appropriate.
  • Monitored and screened visitors to verify access to facility and inter-office personnel.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Scheduled office meetings and client appointments for staff teams.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Acted as first point of contact and set appointments for prospective clients.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Identified individual employee's unique work styles and adapted management methods.
  • Tracked and prepared quarterly reports of sales goals to management.
High School Diploma: , Expected in 06/1993
Wilson High School - Long Beach ,

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Resume Overview

School Attended

  • Wilson High School

Job Titles Held:

  • Shipping Clerk
  • Administrative Assistant
  • Receptionist Supervisor


  • High School Diploma

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