Experienced retail worker and food worker. Solid background in cash handling, restocking, customer service, and more. I am energetic, hard working and I bring 2 years of background in the food service industry and 2 years in retail. Talent in working through busy mornings and nights. Recognized for people skills and friendly.
Skills
Have Food Handlers
Point of Sale (POS) system operations
Effective customer upselling
Customer assistance
Check payment processing
Price memorization
Teamwork
Liquor, wine and food service
Sales Techniques
Payment processing
Cash register operation
Supervision
Training & Development
Work ethic
Computer skills
Restocking
Experience
04/2018 to 03/2020
Retail WorkerThe Tjx Companies, Inc. – Monroeville, PA,
Greeting Customers
Assisted in ringing up sales at registers and bagging merchandise.
Initiated friendly conversation with customers to determine level of assistance required.
Engaged shoppers, providing assistance and information on merchandise and product features.
Built customer loyalty by engaging with and identifying product needs of customers.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
11/2020 to 06/2021
Server/ Bartender Trek Bikes – Alexandria, VA,
Moved to Dallas and was hired as a server and promoted to a Bartender. Acquired my TABC and was legally able to serve and my drinks for breakfast, brunch, and dinner.
Stop working here because I moved to California.
My Duties Included:
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Implemented special events to boost customer numbers and profits.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Poured wine, beer and cocktails for patrons.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Monitored customer movements and quickly cleared empty tables for future customers.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Greeted newly seated guests quickly and efficiently.
07/2021 to 10/2021
Retail Sales AssociateChico’s – City, STATE,
My first retail job in California.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Initiated friendly conversation with customers to determine level of assistance required.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Calculated pricing, applied discounts and collected payments to process transactions.
Answered questions about current promotions and resolved issues according to store policies.
Education and Training
Expected in 05/2020 to to
Associate of Arts: Film And Video Production San Jacinto College District - Pasadena, TX GPA: Status -
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