Livecareer-Resume
Jessica Claire
, San Francisco, CA
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Communicative sserver and dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering 2 years of experience serving up to 15 dinner guests at restaurant.

Skills

Excellence in Customer Service, Great Team worker, work great on very busy environment, efficient

Work History
12/2018 to 01/2020
Server Bartender Landry's New York, NY,
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Monitored guests for intoxication and immediately reported concerns to management
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Prepared beverages and filled food orders for customers
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Served needs of more than [Number] customers in busy [Type] environment
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $[Amount]
  • Greeted and maintained relationships with regular customers
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean
  • Managed food resources, memorized orders and wrote patron's food orders on slips in [Number]-seat restaurant
  • Increased sales from $[Number] to $[Number] by upselling [Product] to customers
12/2009 to 12/2018
Server Heritage Green Assisted Living Mechanicsville, VA,
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Monitored guests for intoxication and immediately reported concerns to management
  • Restocked salad bar and buffet for lunch and dinner service
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Prepared beverages and filled food orders for customers
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Served needs of more than [Number] customers in busy [Type] environment
08/2005 to 11/2009
Server bartender Landry's Denver, CO,
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Monitored guests for intoxication and immediately reported concerns to management
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Greeted and maintained relationships with regular customers
  • Prepared beverages and filled food orders for customers
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Checked identification to enforce age requirement for alcoholic beverages
  • Served needs of more than [Number] customers in busy [Type] environment
Education
Expected in 06/2020
H.S. Diploma:
California High School - Whittier, CA
GPA:

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Resume Overview

School Attended

  • California High School

Job Titles Held:

  • Server Bartender
  • Server
  • Server bartender

Degrees

  • H.S. Diploma

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