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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Creative and dependable floor leader offering 3 years experience providing unforgettable guest experiences. Familiar with food safety requirements, taking accurate orders, and skilled at delivering speedy service.

Enthusiastic Server eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Acknowledgement of liquor laws and recently became RAMP certified.

Skills
  • Exceptional Customer Service
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Order Accuracy
  • Menu Memorization
  • Hospitality Service Expertise
  • High-Volume Dining
  • Guest Seating Arrangements
  • Food Sales and Promotion
  • Daily Specials Memorization
  • Ordering Procedures
  • Table Setting Knowledge
  • Beverage preparation
  • Dining area cleanliness
  • Cash handling expert
  • Tableside service
  • Food running
  • Cash Handling
  • Food preparation and safety
  • Table setting
  • Communication skills
Work History
Server, 07/2016 to 03/2020
Healthcare Services Group Red Oak, TX,
  • Worked with POS system to place orders and manage customers bills.
  • Upsold items, such as fried foods, mixed drinks, and appetizers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Greeted and maintained relationships with regular customers.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Makeup Consultant, 03/2011 to 03/2020
Pizza Hut Gardena, CA,
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Performed special anti-oxidant, acne and microdermabrasion facial services.
  • Carried out administrative tasks, including product inventory checks, charting and consultations.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Performed consultations for patients before scheduling treatments.
  • Informed guests of appropriate products available to increase retail sales.
Cashier, 03/2003 to 05/2016
Beaver Creek Ski Resort Beaver Creek, CO,
  • Counted cash in register drawer at beginning and end of shift.
  • Operated cash register for cash, check and credit card transactions with accuracy.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items, and answered any questions they may have.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing tobacco sales and lottery to underage customers.
  • Processed POS transactions, including checks, cash and credit purchases.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Educated customers on promotions to enhance sales.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
Hostess, 09/2001 to 03/2003
Hooters City, STATE,
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Checked and restocked server areas and organized and got change for front counter.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Informed servers of newly seated parties for speedy service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Education
High School Diploma: , Expected in 06/2004
to
Cedar Cliff High School - Camp Hill, PA
GPA:
: , Expected in
to
HACC - Harrisburg, PA,
GPA:
Certifications
  • ServSafe

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Resume Overview

School Attended
  • Cedar Cliff High School
  • HACC
Job Titles Held:
  • Server
  • Makeup Consultant
  • Cashier
  • Hostess
Degrees
  • High School Diploma

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