server resume example with 13+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
:
Summary
I will bring a strong work ethic, interpersonal skills and customer service expertise. I also have a high level of integrity and moral responsibility. I am well traveled, I grew up in Singapore and traveled throughout Asia and Europe frequently. With that experience, I have gained an understanding of different cultures from around the world.
Skills
Cash handling
Customer service
Bookkeeping
Strong communication skills
Accounting skills
Quick problem solver
Table clearing
Food and beverage specialist
Highly responsible and reliable
Upbeat, outgoing and positive
Point of Sale (POS) system operation
Payment processing
High-volume dining
Accounts receivable
Bookkeeping
Cash registers
Strong communication skills
Menu knowledge
Wine pairings
Liquor, wine and food service
Experience
Server, 11/2018 - Current Lake Region Healthcare Corp. – Elbow Lake, MN,
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Managed closing duties, including restocking items and reconciling cash drawer.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Head Bookkeeper, 11/2010 - 03/2019 Coborn's – Baxter, MN,
Maintained accounts receivable documentation electronically and on paper.
Entered weekly sales and customer count sheets for review by management.
Analyzed cost control and provided timely financial information to support corporate goals.
Researched and resolved collections and billing disputes with tact and efficiency.
Audit the cash registers to ensure financial accuracy.
Reconcile discrepancies within the registers.
Transact currency to and from the registers to maintain cash balance and manage all accounting.
Cash checks, both customer and employee.
Issue money orders.
Western union transactions.
Trusted to carry a scan card to override register errors.
Close out the day, which includes full cash accounting for all registers, and balancing the books, and securing the safe.
Manage and sign for the Guarda armored cash delivery and pickup.
Responsible for a considerable amount of cash on a daily basis.
Handle customer issues, resolve conflicts, satisfy complaints, and answer general questions.
Exemplify a positive and pleasant attitude at all times.
Resolve register problems.
Hostess, Busser, Server, 07/2017 - 07/2018 Dollar Tree – Bradenton, FL,
Greeted customers as they entered the restaurant.
Assisted diners with seating as needed.
Assisted co-workers by bringing plates and drinks to the tables.
Cleaned bars, work areas, and tables.
Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
Resolved customer issues as required in a positive way.
Maximized table turns and rotated seating for maximum guest satisfaction.
Discussed alternative selections with the chef for guests who had food allergies or required gluten-free options.
Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms.
Checked on table at appropriate intervals to refill drinks and respond to requests.
Delivered exceptional, friendly and fast service.
Answered questions about menu selections and made recommendations when requested.
Maintained safe food handling and other standards at all times.
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