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Server Resume Example

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SERVER
Professional Summary

Currently a diligent food service worker with a successful history in high volume settings and dedication to supporting my team with hard work and knowledgeable service. Skilled at communicating with customers and others; and at building quality customer relationships. Also a talented laborer focused on building a career by learning from leading professionals. Able to complete skilled and semi-skilled work with minimal supervision. Also familiar with working in a range of conditions to complete physical tasks. Looking to apply abilities toward learning more about the field and advancing professionally.

Skills
  • Excellent customer relations
  • Communication skills
  • Problem-solving skills
  • Organized
  • Quick learner
  • Hand and power tool operation
  • Building, demolition and renovation
  • MS Office
  • Cash Management
Work History
Server / / Hacienda Mexican Restaurant - South Bend, IN / 11.2019 - Current
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
Laborer Apprentice / / JJ White Inc. - South Bend, IN / 06.2018 - 08.2018
  • Read and interpreted plans and schematics.
  • Learned how to perform skilled work such as demolition, cleaning and worksite safety.
  • Directed traffic around work zones to maintain safety.
  • Moved tools and supplies from storage and trucks, packing materials to avoid breakage.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Learned how to complete demolition and clean-up with minimal supervision, contributing to a successful remodel.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Operated hammer drills and grinders to remove materials and promote job efficiency.
  • Used shovels or heavy equipment to move different materials based on job needs.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Assisted Laborer Foreman and Project managers with carrying out tasks by transporting supplies, operating equipment and completing basic support tasks.
  • Actively attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
  • Handled hammer drills, saws, and grinder construction tools and machinery to effectively complete demolition and remove old debris.
Sales Associate / / Drive & Shine Inc. - South Bend, IN / 07.2017 - 05.2018
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
Front End Cashier / / Martin's Super Markets - South Bend, IN / 07.2015 - 05.2017
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Approached every question or concern with calm and level-headed approach to successfully address any need.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Assisted with purchasing decisions and located merchandise for customers.
  • Handled customer complaints and concerns and able to direct customers to supervisor for quick resolution.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Answered questions about store policies and concerns to support positive customer experiences.
Education
Indiana University South Bend - South Bend, INBachelor of Arts: Business Management
Purdue University - West Lafayette, IN / Expected in 12.2022Bachelor of Science: Construction Management
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Resume Overview

Companies Worked For:

  • Hacienda Mexican Restaurant
  • JJ White Inc.
  • Drive & Shine Inc.
  • Martin's Super Markets

School Attended

  • Indiana University South Bend
  • Purdue University

Job Titles Held:

  • Server
  • Laborer Apprentice
  • Sales Associate
  • Front End Cashier

Degrees

  • Bachelor of Arts : Business Management
    Bachelor of Science : Construction Management

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