LiveCareer-Resume

server resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • Religion:
  • Military service:
  • :
Summary

Hardworking , efficient, and over all have good work ethic . My only motive is to make the company better while also doing something I genuinely feel passionate of . This would be a great opportunity for me , and I am willing to relocate .

Skills
  • Dish preparation
  • Food safety understanding
  • Menu memorization
  • Check payment processing
  • Effective customer upselling
  • Liquor, wine and food service
  • Point of Sale (POS) system operations
  • Quality control
  • Service prioritization
  • Menu knowledge
  • Sales Techniques
  • Bilingual Spanish and English
  • Excellent multitasking abilities
  • Alcohol ordering
  • Outstanding customer service
  • Leadership
  • High pace skills
Experience
Server, 04/2019 - Current
La Costa Glen Carlsbad Carlsbad, CA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Provided exceptional service to high volume of daily customers.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Provided timely checks on guest needs and brought requests.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Cocktail Waitress, 02/2018 - 06/2019
Neiman Marcus Santa Clara, CA,
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Maintained tidiness and organization throughout bar area.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with patrons to offer friendly service and determine needs.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Assessed patrons' needs to always provide proactive service.
  • Upsold latest products and drinks, resulting in [Number]% increase in sales per [Timeframe].
Barista , 08/2016 - 12/2018
Sandys City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Described menu items to customers and suggested products based on stated preferences.
  • Memorized official and off-menu coffee and tea preparations.
  • Received and accurately processed customer payments.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Merchandised display cases and promoted prepared foods.
  • Weighed, ground and packed coffee per customer orders.
  • Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Designed and printed menus, recipes and promotions and offers.
  • Developed knowledge of growing practices and flavor profiles for teas.
Education and Training
High School Diploma: , Expected in 06/2018
-
Key West High School - Key West, FL
GPA:
Status -

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Resume Overview

School Attended

  • Key West High School

Job Titles Held:

  • Server
  • Cocktail Waitress
  • Barista

Degrees

  • High School Diploma

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