Hardworking , efficient, and over all have good work ethic . My only motive is to make the company better while also doing something I genuinely feel passionate of . This would be a great opportunity for me , and I am willing to relocate .
Skills
Dish preparation
Food safety understanding
Menu memorization
Check payment processing
Effective customer upselling
Liquor, wine and food service
Point of Sale (POS) system operations
Quality control
Service prioritization
Menu knowledge
Sales Techniques
Bilingual Spanish and English
Excellent multitasking abilities
Alcohol ordering
Outstanding customer service
Leadership
High pace skills
Education and Training
Key West High SchoolKey West, FLExpected in 06/2018High School Diploma:GPA:Status
Experience
La Costa Glen CarlsbadServer
Carlsbad, CA, 04/2019Current
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Provided exceptional service to high volume of daily customers.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Reset tables between guests, refilled condiments and wiped down surfaces.
Calculated accurate bill amounts and processed cash and credit card payments.
Provided timely checks on guest needs and brought requests.
Minimized customer wait times by taking and filling large volume of orders each day.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Neiman MarcusCocktail Waitress
Santa Clara, CA, 02/201806/2019
Recommended and served alcoholic beverages to patrons during high-volume shifts.
Maintained tidiness and organization throughout bar area.
Took drink orders from tables and bar area and relayed to bartenders.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Created rapport with new and returning patrons to foster guest satisfaction.
Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with patrons to offer friendly service and determine needs.
Minimized customer wait times by taking and filling large volume of orders each day.
Assessed patrons' needs to always provide proactive service.
Upsold latest products and drinks, resulting in [Number]% increase in sales per [Timeframe].
SandysBarista
City, STATE, 08/201612/2018
Operated cash register, collected payments and provided accurate change.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Greeted guests with pleasant smile and superior customer service.
Maintained calm demeanor during high-volume periods and special events.
Described menu items to customers and suggested products based on stated preferences.
Memorized official and off-menu coffee and tea preparations.
Received and accurately processed customer payments.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Merchandised display cases and promoted prepared foods.
Weighed, ground and packed coffee per customer orders.
Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
Addressed and resolved customer concerns to maintain brand loyalty.
Supported store manager with recruiting, interviewing and hiring baristas.
Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational.
Designed and printed menus, recipes and promotions and offers.
Developed knowledge of growing practices and flavor profiles for teas.
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