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Server Resume Example

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S
SERVER
Summary

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Managed highly accurate cash registers by processing cash, card and check payments with no errors. Security-minded and service-oriented servers with excellent communication, organizational and multitasking abilities. Highly flexible in scheduling and committed to stellar attendance.

Skills
  • Cash drawer balancing
  • Issue resolution
  • Payment processing
  • Liquor regulations and compliance
  • POS systems
  • Security monitoring
  • Knowledge of wine and spirits
  • Credit and cash transactions
  • Product recommendations
  • Coin counting
  • Customer greeting
  • ID verification
  • Cash register operation
  • Cash counting machine operations
Experience
Server
City, StateCompany Name/Jan 2017 to Current
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 52%.
  • Promoted desserts, appetizers and specialty drinks.
  • Prepared salads and appetizers to back up kitchen staff.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Served average of 59 patrons daily at Applebees restaurant with consistent recommendations for exceptional service.
Manager
City, StateCompany Name/Feb 2018 to Current
  • Gave input on how to improve training and employee productivity.
  • Coached new team members on job tasks and performance strategies.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Cheerleading Coach
City, StateCompany Name/Jan 2018 to Current
  • Attended games of prospective players, met with families, and presented recruitment proposals.
  • Worked with boosters, parents, and school administrators to handle support functions.
  • Designed routines for performance at shows and sports events, coordinating cheer routines with appearances by dance teams, pep squads and mascots to maximize audience engagement.
  • Directed performance of team mascot to improve audience engagement and overall entertainment value.
  • Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
  • Built strong media and community relationships through positive interaction and communication in support of sports program.
  • Displayed exemplary behavior as authority figure and citizen to provide students and children with role model worthy of emulation in all areas of life.
  • Maintained safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.
  • Organized players' nights and other special events to promote sports program and cultivate positive relations with players, families and local community members.
  • Maintained condition of mats, trampolines, uniforms, pom-poms and other team equipment, cleaning, repairing or replacing as necessary to uphold standards of safety and cleanliness.
Cashier
City, StateCompany Name/Dec 2018 to Mar 2019
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Education and Training
High School DiplomaChichester Senior High SchoolJun 2016City, State
Accomplishments
  • Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.
  • Fulfilled all supervisory duties when Store Manager was on vacation.
  • Won “Employee of the Month” in 2017,2018.
  • Met monthly sales goals for 3 months straight.
  • Brought about 15 first place trophies through hard work and dedication.
Activities and Honors
  • National Association of Sales Professionals
  • Member, Alumni Association
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Resume Overview

School Attended

  • Chichester Senior High School

Job Titles Held:

  • Server
  • Manager
  • Cheerleading Coach
  • Cashier

Degrees

  • High School Diploma

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