Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Managed highly accurate cash registers by processing cash, card and check payments with no errors. Security-minded and service-oriented servers with excellent communication, organizational and multitasking abilities. Highly flexible in scheduling and committed to stellar attendance.
Skills
Cash drawer balancing
Issue resolution
Payment processing
Liquor regulations and compliance
POS systems
Security monitoring
Knowledge of wine and spirits
Credit and cash transactions
Product recommendations
Coin counting
Customer greeting
ID verification
Cash register operation
Cash counting machine operations
Experience
01/2017 to CurrentServerMoonrise Hotel | Saint Louis, MO,
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 52%.
Promoted desserts, appetizers and specialty drinks.
Prepared salads and appetizers to back up kitchen staff.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Served average of 59 patrons daily at Applebees restaurant with consistent recommendations for exceptional service.
02/2018 to CurrentManagerAlliancebernstein Holding Lp | Dallas, TX,
Gave input on how to improve training and employee productivity.
Coached new team members on job tasks and performance strategies.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Maintained open and professional team relationships to quickly identify and resolve issues.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
01/2018 to CurrentCheerleading CoachSouth Dakota Board Of Regents | Pierre, SD,
Attended games of prospective players, met with families, and presented recruitment proposals.
Worked with boosters, parents, and school administrators to handle support functions.
Designed routines for performance at shows and sports events, coordinating cheer routines with appearances by dance teams, pep squads and mascots to maximize audience engagement.
Directed performance of team mascot to improve audience engagement and overall entertainment value.
Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
Built strong media and community relationships through positive interaction and communication in support of sports program.
Displayed exemplary behavior as authority figure and citizen to provide students and children with role model worthy of emulation in all areas of life.
Maintained safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.
Organized players' nights and other special events to promote sports program and cultivate positive relations with players, families and local community members.
Maintained condition of mats, trampolines, uniforms, pom-poms and other team equipment, cleaning, repairing or replacing as necessary to uphold standards of safety and cleanliness.
12/2018 to 03/2019CashierUniversal Health Services | Erwin, NC,
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Processed customer payments quickly and returned exact change and receipts.
Welcomed customers, offering assistance to help find necessary store items.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Education and Training
Expected in 06/2016 to to High School Diploma | Chichester Senior High School, Boothwyn, PAGPA: Status -
Accomplishments
Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.
Fulfilled all supervisory duties when Store Manager was on vacation.
Won “Employee of the Month” in 2017,2018.
Met monthly sales goals for 3 months straight.
Brought about 15 first place trophies through hard work and dedication.
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