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Server Resume Example

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SERVER
Summary

Focused employee with over 6 years of hands-on experience. Skillful in handling phone duties and reservations. Well-versed in coordinating large-scale events and intimate dining. Proactive and friendly professional with strengths in customer service, time management and effective planning.

Sociable and skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Food safety understanding
  • Menu knowledge
  • Menu memorization
  • Dish preparation
  • Effective customer upselling
  • Dining customer service
  • Table setting arrangements
  • Special dietary requirements
  • Table Bussing
  • High-volume dining
  • Price memorization
  • Wine pairings
  • Liquor, wine and food service
  • Check payment processing
  • Point of Sale (POS) system operations
  • Food inspection
  • Regulatory compliance
  • Sales Techniques
  • Dining crew workflow optimization
  • Relationship management
  • Quality control
  • Seating assignment preparation
  • Safe food handling
  • Service prioritization
Experience
Server, Company Name, January 2020-April 2020City, State
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Upsold customers and optimized table-turns to outperform average sales.
  • Provided exceptional service to several customers per day at restaurant establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Manager, Company Name, December 2018-December 2019City, State
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Server , Company Name, March 2017-December 2018City, State
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Sent orders to kitchen staff by [Action].
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Processed customers' payments and provided receipts.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Education and Training
High School DiplomaSapulpa High School, , CityStateMay 2016
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Resume Overview

School Attended

  • Sapulpa High School

Job Titles Held:

  • Server
  • Manager

Degrees

  • High School Diploma

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