Server Resume Example

Knowledgeable Service Representative adept at resolving customer concerns and building retention. Proficient in scheduling appointments, updating accounts and managing calendars. Offering 31 years of customer relations experience and a deep understanding of public relations. Smart Service Advisor known for being valued team player and dedicated employee. Promoting skills in Sales and Service. Looking for new position where career spanning 31 years can be used to help bring greater success to exciting company. Goal-oriented worker with outstanding knowledge in Public Relations. Proven history of increasing productivity and customer satisfaction with great phone skills and creative talents. Committed to best-in-class customer service and maintaining professionalism. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

• Documented and resolved theft issues which led from in the red to the black.(profits)
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Waste Management - Effectively decreased food waste, and supply waste by 20%. Increased sales, by offering add-ons, specials, and building report with most guest. Therefore making profits 25% to 30% more annually.