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Server Resume Example

Resume Score: 80%

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L
SERVER
Summary

Experienced in customer service offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Also, having experience working in direct patient care in the medical field, I am very caring and compassionate and people oriented. I am efficient at serving and caring for others.

Skills
  • Effective customer upselling
  • Wine pairings
  • High-volume dining
  • Food inspection
  • Dining customer service
  • Menu knowledge
  • Check payment processing
  • Menu memorization
  • Hors d'oeuvres service
  • Point of Sale (POS) system operations
  • Liquor, wine and food service
  • Table Bussing
  • Safe food handling
  • Service prioritization
Experience
Server
Charlottesville, VARed Lobster Hospitality LLC/Aug 2020 to Current
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Adhered to minimum agerequirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Certified Nursing Assistant
Charlottesville, VAUniversity of Virginia Women/Children's Hospital/Jan 2014 to Current
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented activities and recorded information in EMR system.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Used mobility devices and equipment to transport patients.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Server
Charlottesville, VATexas Roadhouse/May 2019 to Jul 2020
  • Provided exceptional service to numerous customers per day in establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared and served cold, hot and alcoholic beverages to guests.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Calculated charges, issued table checks and collected payments from customers.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Education and Training
High School DiplomaOrange County High SchoolMay 2012Orange, VA
Some College (No Degree): NursingPiedmont Virginia Community CollegeCharlottesville, VA
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Resume Overview

Companies Worked For:

  • Red Lobster Hospitality LLC
  • University of Virginia Women/Children's Hospital
  • Texas Roadhouse

School Attended

  • Orange County High School
  • Piedmont Virginia Community College

Job Titles Held:

  • Server
  • Certified Nursing Assistant

Degrees

  • High School Diploma
    Some College (No Degree) : Nursing

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