LiveCareer-Resume

server resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • Religion:
  • Military service:
  • :
Summary

Experienced in customer service offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Also, having experience working in direct patient care in the medical field, I am very caring and compassionate and people oriented. I am efficient at serving and caring for others.

Skills
  • Effective customer upselling
  • Wine pairings
  • High-volume dining
  • Food inspection
  • Dining customer service
  • Menu knowledge
  • Check payment processing
  • Menu memorization
  • Hors d'oeuvres service
  • Point of Sale (POS) system operations
  • Liquor, wine and food service
  • Table Bussing
  • Safe food handling
  • Service prioritization
Experience
Server, 08/2020 - Current
Buffalo Wild Wings Dallas, TX,
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Certified Nursing Assistant, 01/2014 - Current
Spectrum Health Companies Burnsville, MN,
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented activities and recorded information in EMR system.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Used mobility devices and equipment to transport patients.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Server, 05/2019 - 07/2020
Buffalo Wild Wings Eagan, MN,
  • Provided exceptional service to numerous customers per day in establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared and served cold, hot and alcoholic beverages to guests.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Calculated charges, issued table checks and collected payments from customers.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Education and Training
High School Diploma: , Expected in 05/2012
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Orange County High School - Orange, VA
GPA:
Status -
: Nursing, Expected in
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Piedmont Virginia Community College - Charlottesville, VA
GPA:
Status -

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Resume Overview

School Attended

  • Orange County High School
  • Piedmont Virginia Community College

Job Titles Held:

  • Server
  • Certified Nursing Assistant
  • Server

Degrees

  • High School Diploma
  • Some College (No Degree)

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