Server Resume Example Company Name

SERVER

Professional Summary

I am always Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training in Anything put in front of me . Motivated to learn, grow and excel in Any opportunity.

I am Focused and reliable , bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.

Constantly, Upbeat , with outstanding coordination and memorization skills. I currently have a 4 -year total background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Completely Customer-oriented , with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Skills

Cash handling
Sales expertise
Hospitality Service Expertise
Client Communication
Professional Telephone Voice
Customer support
Documentation and reporting
Microsoft Office
Inbound phone calls

Performance improvement
Logging call information
Gathering information
Answering questions
Problem-solving skills
Payment processing
Cash Handling
Calm disposition
Verbal and written communication

Work History

08/2019 to 03/2020Server Company Name | City, State

Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Prepared beverages and filled food orders for customers.
Replenished food items and other supplies, which included paper products to keep pantry well-stocked during busy periods.
Checked identification to enforce age regulations for alcoholic beverages.
Greeted and maintained relationships with regular customers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, and delivery bags.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Picked up Host shifts when needed
All around taking care of all customers coming into the store and making sure they were satisfied before they left.

08/2018 to 04/2019Cashier / Customer Service Company Name | City, State

Counted money in drawers at beginning and end of each shift.
Resolved customer complaints and maintained clean and tidy checkout area.
Handled around half or more of the daily credit and cash transactions for customers with accuracy and speed.
Maintained customer satisfaction while handling All product returns quickly and professionally.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Checked prices for customers and processed items sold by scanning barcodes.
Quickly and accurately counted drawers at start and end of each shift.
Maintained reports of transactions and greeted customers when entering and leaving establishment.
Educated customers on promotions to enhance sales.
Answering all phone calls
Keeping things clean and organized at all times possible

10/2016 to 12/2017Customer Service RepresentativeCompany Name | City, State

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and wants , resolving any concerns expressed .
Offered advice and assistance to customers, paying attention to special needs or wants.
Educated customers on promotions to enhance sales.
I helped take care of all customers needs & wants anytime they were there .
I learned almost all positions available, from back of house to front .
Responded to customer requests for products, services and company information.

Education

07/2019G.E.DAugusta Technical College, City, State

Resume Overview

School Attended

Augusta Technical College

Job Titles Held:

Server
Cashier / Customer Service
Customer Service Representative

Degrees

07/2019 G.E.D

Server Resume Example

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