server resume example with 2+ years of experience
I am always Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training in Anything put in front of me . Motivated to learn, grow and excel in Any opportunity.
I am Focused and reliable , bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.
Constantly, Upbeat , with outstanding coordination and memorization skills. I currently have a 4 -year total background of creating regular customers and boosting establishment reputation through delivery of unmatched service.
Completely Customer-oriented , with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
- Cash handling
- Sales expertise
- Hospitality Service Expertise
- Client Communication
- Professional Telephone Voice
- Customer support
- Documentation and reporting
- Microsoft Office
- Inbound phone calls
- Performance improvement
- Logging call information
- Gathering information
- Answering questions
- Problem-solving skills
- Payment processing
- Cash Handling
- Calm disposition
- Verbal and written communication
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Prepared beverages and filled food orders for customers.
- Replenished food items and other supplies, which included paper products to keep pantry well-stocked during busy periods.
- Checked identification to enforce age regulations for alcoholic beverages.
- Greeted and maintained relationships with regular customers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Picked up Host shifts when needed
- All around taking care of all customers coming into the store and making sure they were satisfied before they left.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled around half or more of the daily credit and cash transactions for customers with accuracy and speed.
- Maintained customer satisfaction while handling All product returns quickly and professionally.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and concerns to support positive customer experiences.
- Checked prices for customers and processed items sold by scanning barcodes.
- Quickly and accurately counted drawers at start and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Educated customers on promotions to enhance sales.
- Answering all phone calls
- Keeping things clean and organized at all times possible
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and wants , resolving any concerns expressed .
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Educated customers on promotions to enhance sales.
- I helped take care of all customers needs & wants anytime they were there .
- I learned almost all positions available, from back of house to front .
- Responded to customer requests for products, services and company information.
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Resume Overview
School Attended
- Augusta Technical College
Job Titles Held:
- Server
- Cashier / Customer Service
- Customer Service Representative
Degrees
- G.E.D
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