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server resume example with 6+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 , resumesample@example.com
Professional Summary
Motivated customer service representative driven to increase clientele by building customer-client rapport, resolving customer complaints in a timely manner, and keeping a professional attitude, resulting in long term relationship with consumers.
Skills
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strategic sales knowledge
  • Multi-line phone talent
  • Team player
  • Active listening skills
  • Leadership experience
  • Personable
  • De-esclation skills
Work History
08/2013 to 11/2013 Server Denny's Inc | Evansville, IN,
  • Operated the drive-through window and sales register quickly and efficiently.
  • Greeted customers and provided excellent customer service.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Handled currency and credit transactions quickly and accurately.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Reported to each shift on time and ready to work.
02/2014 to 08/2014 Customer Service Representative Partners Healthcare System | Boston, MA,
  • Monitor delinquent electricity accounts
  • Performed collection duties
  • Defused volatile customer situations calmly and courteously.
  • Accurately documented, researched and resolved customer service issues.
  • Referred unresolved customer grievances to designated departments for further investigation
  • Met or exceeded service and quality standards every review period.
03/2015 to 05/2015 Sales Representative Syneos Health, Inc | Visalia, CA,
  • Sale Directly Directv accounts to inbound callers.
  • Processed cash and credit payments rapidly and accurately.
  • Entered data promptly and efficiently with a 100% accuracy rate.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Answered customer questions about product availability and installation
  • Offer available promotions to build clientele.
11/2015 to Current Temporary Employee Temple University | Philadelphia, PA,
  • Packaged products for shipment.
  • Labeled product for shipment.
  • Efficiently work with others to complete tasks
  • Reported all equipment failures and malfunctions to supervisor.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Complied at all times with SOX, USDA, FDA, DOT and U.S. Customs guidelines and regulations.
  • Attached identifying tags to containers.
Education
Expected in 2013 to to High School Diploma | Monte Vista High School, Spring Valley, CA GPA:
Status -
  • 3.4GPA
  • Member of the Link Crew-freshman advisor 2011-2013
  • Played on Basketball team 2009-2013
  • Played on Volleyball team 2009-2013
  • Teacher Assistant 2012-2913
  • Tutored Algebra 1 2012-2013

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Resume Overview

School Attended

  • Monte Vista High School

Job Titles Held:

  • Server
  • Customer Service Representative
  • Sales Representative
  • Temporary Employee

Degrees

  • High School Diploma

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