Dependable individual bringing management experience and a willingness to take on added responsibility. Enthusiastic team player with a strong work ethic. PROFESSIONAL SKILLS -Dependable -Organized -Strong work ethic -Quick learner -Adaptable
• Ensuring compliance to all underwriting policies and procedures. • Understanding the funding process including pre-qualifications, due diligence and credit policies. • Effectively facilitating the funding process; communicate internally to compile merchants information in order to make informed decisions on merchant terms and conditions. • Engaging cross functionality; communicating status of application/funding processes; escalating issues to the managers and collaborating effectively with internal team members. • Communicating (give and receive information) with sales partners, brokers, customers, and businesses owners. • Capturing meticulous notes to support processing and decisions within the portal. • Demonstrating a sense of urgency in organizing work and completing the underwriting process and taking ownership. • Using sound judgement. Following guidelines, proactively taking steps to complete tasks and resolve issues and concerns.
• Constructively resolving conflicts while maintaining and building relationships both internally and externally over the loan completion. • Fraud analysis, completing any and all necessary steps to ensure businesses and owners are legit. • Monitoring real time queues and identify high risk transactions within the business portfolio. • Observing customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and counterfeit and similar other risks. • Resolving high risk alerts within the service level agreements to reduce potential revenue losses. • Interacting with banks and customers to validate information and to confirm or cancel authorizations. • Determining fraud trends by analyzing accounts and transaction patterns.see less
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