Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Profile
Highly analytical Software Engineer applying broad technical knowledge base to achieve ambitious project objectives at all phases of the software development life cycle.
  • Agile software development. Experience as Scrum Master
  • Networked applications
  • Strong communication skills
  • Managing tight deadlines. 
  • Working independently
  • Leadership
  • System administration
  • .NET (VB.NET and ASP.NET)
  • Web Application Design
  • SQL Server
  • Object-oriented design 
  • Software Development Life Cycle principles (SDLC)
  • HTML
  • CSS
  • Windows 8
  • Windows Server 2012
Relevant Experience
  • Automated repeatable tasks where possible to increase efficiency.
  • Performed root cause analysis to identify system errors and improve accuracy by 90%.
  • Promoted to Senior Technical Architect in 24 months.
  • Drove business process optimization initiatives to improve workflow. Single-handedly designed and developed an application to plan projects to install telephone equipment for AT&T.  The application includes equipment planning, chain of command approvals and document management.  The application was written using VB.NET, ASP.NET and SQL Server.
  • Led change management initiatives to improve productivity and workflow through continuous consultation with the client.
07/1997 to Current Senior Technical Architect Public Consulting Group | Portland, OR,
  • Applied best practices of software development while staying abreast of advances in the practice.
  • Fixed bugs as they were encountered.
  • Conducted design and code reviews to share knowledge with development team.
  • Answered user inquiries regarding computer software and hardware operation.
  • Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support. Defined application problems by consulting with clients to evaluate procedures and processes.
  • Developed solutions by preparing and evaluating alternative workflow options.
  • Tested programs to validate results.
  • Utilized Product Life Cycle Development processes to ensure adherence to project schedules and budgets.
  • Formulated, defined and documented system specifications. 
  • Used with the Agile methodology during the last two years as a Scrum Master.
08/1995 to 07/1997 Budget Manager Delray Beach, Florida | Delray Beach, FL, Collected information on existing and upcoming projects to create and manage a budget for the installation of equipment in the telephone central offices.
07/1988 to 08/1995 Central Office Engineer Pacific Bell | City, STATE, Responsible for managing the installation of telephone digital switches and the removal of the mechanical switches being replaced.
Expected in 1987 Bachelor of Science | Electrical and Computer Engineering University of California, Davis, Davis, CA GPA:
Emphasis in Computer Engineering. 
Expected in 1998 | Management Information Systems Sacramento State University, Sacramento, CA GPA:
Completed all course work satisfactorily but was unable to complete my dissertation due to personal conflicts.

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School Attended

  • University of California, Davis
  • Sacramento State University

Job Titles Held:

  • Senior Technical Architect
  • Budget Manager
  • Central Office Engineer


  • Bachelor of Science

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