Senior Sales Support Specialist/ Order Processing Resume Example

A Full-time Sales Support position with a company that values dedication, hard work & a detail oriented team Player where my experience & training can best be utilized Years of experience in SAP ERP Purchasing, Lotus Notes, ACCPAC, Microsoft Word/Excel/PowerPoint/Outlook, KISS CRM Tool, Pivotal, OnContact, ADP, ePal, Meidas, Gloris, Concur, Captura, Flagship, Sherlock, Roadrunner & Pony Reports as well as various web based & custom database applications. 15 years of experience in Purchasing & Planning accuracy, Customer Order Processing/Fulfillment, Creating accurate Quotes that are complex & within a 24 hour turnaround period. International Business practices, Global shipping procedures & Inventory/Stock Management experience. 10 Years experience in Marketing support, Vendor/Supplier relations, Federal Contracts/bid requests, Generating Price Lists & Price negotiations. Knowledge and understanding of Sales Tax processes. Accurate monthly Account Reconciliations, Track & report Order level margins and commissions. General Accounting & Bookkeeping practices. 15 Years of experience in Sales Support, Executive level Administrative support & general Office administration. Team Lead for creation, training & implementation of Quote processes & procedures. 15 Years of providing Excellent customer service & problem solving skills, identifying & resolving pre/post sales issues, attention to detail, ability to multi-task in a very fast paced environment while meeting deadlines & following company protocol. 10+ Years of experience as an Office Manager/Facilities Administration for 30-60 local employees. 5 Years experience as Fleet Manager for office vehicles.

ACCPAC, AP, AR, Army, backup, balance, Broadcasting, budgeting, budget, hardware, contracts, Council, Credit, CRM, Customer liaison, customer service skills, customer support, Czech, databases, database, delivery, designing, Finance, First Aid, Forecasting, General office, inventory management, inventory, invoicing, Team Lead, Notes, Director, Marketing, Meetings, Excel, money, Office, Office Manager, packaging, pricing, processes, profit, project management, Purchasing, Repairs, researching, Sales, SAP, Seminars, shipping, Speech, technical Sales, Employee training, Upgrades