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senior program analyst resume example with 16+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Multi-talented [Job Title] with [Number] years of experience bringing background in financial administration, business development and operations leadership. Skilled at stepping into different areas with flexible and resourceful approach. Visionary project and program leader with exceptional problem-solving skills. [Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Skill] and [Skill].

Skills
  • Microsoft Excel, Word, PowerPoint, and Outlook.
  • Delivery
  • Drivers
  • Filing
  • Hiring
  • Legal
  • Law
  • Managing
  • Microsoft Excel
  • Money
  • Office
  • Outlook
  • PowerPoint
  • Word
  • Sales
  • Selling
  • Scheduling
  • Workshops
  • Problem resolution
  • Decision-making
  • Team management
  • Analytical
  • Training & Development
  • Computer skills
  • Conflict resolution
Experience
09/2015 to Current Senior Program Analyst Department Of Veterans Affairs | Tacoma, WA,
  • Managed and tracked over 20 accounts, with over $55 million in total Annual Funding.
  • Coordinated directly with National Guard Bureau and COCOM operations staff for ODT missions and training.
  • Processed and reviewed more than 10,000 pay and travel orders.
  • Initiated and conducted training and workshops with Brigade, Group, and Battalion operations staff.
  • Managed OCONUS travel sending over 700 soldiers to over 40 different countries.
  • Reviewed established procedures to assess areas in need of improvement.
  • Reviewed diverse organizational problems to assess concerns with areas such as workflows, communication and cost controls.
  • Implemented unique methods and methodologies, which helped reduce and resolve issues.
  • Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
  • Created documentation and reports for [Type] meetings.
  • Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
  • Performed research and analyzed content of records to make disclosure determinations.
09/2007 to Current Information Technology Specialist Uintah Basin Technical College | Naples, UT,
  • Assisted attorneys and commanders with legal matters and admin law.
  • Created, reviewed, and scanned over 4,000 military documents and correspondence.
  • Ensured files were properly maintained and scanned with correct classifications and filing.
  • Oversaw, directed, and counselled four other paralegals inside of a legal office while working directly with five military attorneys.
  • Drafted over 500 power of attorneys and wills.
  • Tested performance, functionality and security of network systems, individual workstations and peripheral devices.
  • Implemented system security and data assurance software.
  • Researched, drafted, edited and revised legal opinion publications.
  • Summarized and interpreted regulatory requirements, aiding with policy development and awareness to promote statutory compliance.
  • Managed workplace productivity and coordination of [Number] attorneys, paralegals and other legal personnel.
  • Used online databases such as WestLaw and LexisNexis to examine secondary sources, statutory law, case law and federal and state regulations.
  • Drafted correspondence and [Type] documentation and submitted all materials to appropriate parties.
  • Exceeded specific team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.
12/2008 to 09/2015 Project Manager Lockheed Martin Corporation | Boulder, CO,
  • Multiple carrier work in numerous markets and states, managing over $2 million in annual ARA accounts.
  • Managed multiple crews including, employee scheduling, pay, site management, and daily work schedule.
  • Climb towers for maintenance, new construction, decom, testing, and integration.
  • Completed all crew close out packages, submitting payment invoices.
  • Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency .
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
12/2004 to 12/2008 Business Manager Techflow, Inc | Montgomery, AL,
  • Initiated and won school lunch contract bid that gained over $200,000 in revenue.
  • Turned the franchise around from losing money to profiting money every month, which allowed for the successful sale of the franchise store.
  • Doubled overall monthly sales.
  • Maintained a staff of over 20 employees, including hiring, releasing, wage determination, and scheduling of all employees.
  • Inventoried and oversaw tens of thousands of dollars’ worth of equipment and product.
  • Directly managed team of [Number] and oversaw [Number] staff total in [Type] and [Type] operations.
  • Designed detailed business plans to outline finances, goals and operations of company.
Education and Training
Expected in 02/2017 Bachelor of Arts | Political Science American Military University, , GPA:
Accomplishments
  • Deployed to Afghanistan in Support of Operation Enduring Freedom 2011- 2012.
  • Training certificates including: Fiscal Law, Appropriations Law, and Fundamentals of Accounting.
  • Received Eagle Scout Award through Boy Scouts of America.
Certifications
  • Certified [Job Title], [Company Name] - [Year]
  • [Area of expertise] License - [Year]

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Resume Overview

School Attended

  • American Military University

Job Titles Held:

  • Senior Program Analyst
  • Information Technology Specialist
  • Project Manager
  • Business Manager

Degrees

  • Bachelor of Arts

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