Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Assisted store management as Senior Game Advisor directing junior employees and performing activities associated with gaming retail store environment. Greeted customers, answered questions and suggested video games and related merchandise. Handled cash register sales, refunds and returns following store policy.

Determined customer gaming interests, answered questions and made enthusiastic recommendations. Managed cash register, sold merchandise and responded to customer phone calls. Supported management as Senior Game Advisor including receiving, inventorying and displaying latest video games and related merchandise.

Ambitious, career-focused job seeker, anxious to obtain an entry-level management position to help launch career while achieving company goals.

  • Progress reporting
  • Design development
  • Problem-Solving
  • Customer Service
  • MS Office
  • Analytical and Critical Thinking
  • Dependable and Responsible
  • Flexible and Adaptable
  • Attention to Detail
  • Teambuilding
  • Implementation planning
  • Layout management
  • Team Leadership
  • Sales
  • Sales Goals
  • Cleaning
  • Business Development
  • Sales Reporting
  • Operations Oversight
  • Product Sales
  • Team Leadership
  • Cash Handling
  • Shipping and Receiving
  • Point of Sale Systems
  • Product Knowledge
  • Cash Register Operation
  • Inventory Replenishment
  • Promotional Events
  • Product Promotion
  • Store Operations
  • Product Replenishment
  • Visual Merchandising
Work History
Senior Game Advisor, 10/2021 to Current
Northern Tool + EquipmentMelbourne, FL,
  • Helped management receive, inventory and display games and game-related devices, and properly processed damaged merchandise for return.
  • Demonstrated games and gaming devices to customers unfamiliar with technology, answered questions and made recommendations.
  • Operated cash register, capably transacting sales, returns, refunds and exchanges.
  • Played games to understand nuances and gain gaming knowledge for customer recommendations and playing tips.
  • Provided timely feedback and recommendations to management based on customer interactions.
  • Enhanced customer experience by introducing latest games, relating interesting game aspects and encouraging customers to consider expanding gaming interests.
  • Looked for ways to improve customer experience, sales and store operation.
  • Proven track record exceeding sales goals and customer satisfaction ratings.
  • Enjoyed greeting customers upon entering store, determining gaming interests, giving suggestions and closing sales.
  • Introduced and recommended game-related devices to customers for increased customer satisfaction and sales.
  • Maintained awareness of younger game players and made age-appropriate recommendations.
  • Maintained clean and orderly store throughout work shift.
  • Followed specifications and technical limitations when designing to meet established design and gameplay objectives.

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Keyholder, 10/2021 to Current
Ulta Salon, Cosmetics & Fragrance, Inc.North Myrtle Beach, SC,
  • Minimized loss Number% and increased sales Number% in Year through Action and Action.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Directed customers to correct store locations.
  • Counted out cash drawers and balanced totals.
  • Opened and closed store Number days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Provided sales feedback to management to address concerns in sales reports.
  • Monitored security areas during busy periods.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Rotated stock according to dates and protocols.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Broke down boxes and disposed of trash.
  • Processed cash, credit, debit and check payments.
  • Opened inventory boxes and restocked shelves.
  • Received and counted money.
  • Completed store opening and closing procedures.
  • Accepted and processed customer returns.
  • Designed and built over Number displays to generate customer interest in store merchandise.
  • Oversaw team of Number employees.
  • Used weekly financial data to analyze company growth and optimize operational strategies.
Beauty Advisor, 07/2021 to 10/2021
SephoraCity, STATE,
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Processed payments, entering sales in register for prompt customer service.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Maintained counter and display areas for cleanliness and organization.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Developed strong rapport with customers and created positive impression of business.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.

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High School Diploma : , Expected in 05/2020
Milton Union High School - West Milton, Ohio,
Career Passport: Graphic Commercial Arts, Expected in 05/2020
Miami Valley Career Technology Center - Clayton, OH

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Resume Overview

School Attended

  • Milton Union High School
  • Miami Valley Career Technology Center

Job Titles Held:

  • Senior Game Advisor
  • Keyholder
  • Beauty Advisor


  • High School Diploma
  • Career Passport

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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