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senior dog handler groomer supervisor resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Versatile and adaptable administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Provides high level support using solid critical thinking, multitasking, and problem-solving skills with advanced abilities in Microsoft Office to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and managerial/project needs.

Skills
  • Strong work ethic
  • Superb written and verbal communication skills
  • Adaptive and effective team player
  • Proficient in MS Office
  • Superior organization skills
  • Data entry
  • Multi-line telephone skills
  • Multitasking and prioritization of projects
  • Exceptional and agile customer service
  • Able to work independently or part of a team
  • Quick adaptation to changes
  • Acute attention to detail
  • Detailed meeting minutes
  • Sensitive material handling
  • Excel spreadsheets
  • Meeting planning
  • Senior leadership support including Director level
  • SharePoint
  • Microsoft Teams
  • WebEx meetings
  • Calendar Management
Experience
Administrative Associate III, 03/2021 to Current
RoivantNew York, NY,
  • Delivered exceptional customer service and administrative support through direct communication with directors, managers, and a team of over 400 engineering members.
  • Assisted with special projects supporting managerial and directorial requests.
  • Reviewed organizational multi-million dollar budget development and adherence and provided cost projection reports using Microsoft Excel spreadsheets and pivot tables.
  • Completed and expedited employee expense reports relating to business travel, business meals, equipment purchases, and event expenses using Costpoint financial system.
  • Managed electronic calendars using Microsoft Outlook and scheduled meetings, appointments and conference calls.
  • Prepared meeting materials and facilitated department and organizational meetings.
  • Set up conference rooms for virtual and in person meetings using WebEx and Microsoft Teams applications.
  • Developed and continuously improved digital filing and document management protocols using SharePoint and Microsoft Teams applications.
  • Supported annual intern program by email coordination with team members and vendors, ordering supplies, and catering.
  • Coordinated travel arrangements for ground transportation, flight reservations and lodging using SAP Concur.
  • Created and oversaw organizational SharePoint and Microsoft Teams sites and verified accurate updates and proper file management.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Wrote email messages, memos and general instruction documents for management and proofread documentation in effort to provide error-free correspondence.
  • Booked vendors, developed attendee lists and organized catering services to plan events and department activities.
  • Prepared engaging multimedia presentations using Microsoft PowerPoint.
  • Collaborated with management staff in meetings, took meticulous notes and distributed minutes to attendees.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Coordinated personnel/furniture moves and employee terminations via MAC move order system.
  • Generated staffing reports using BART Workforce system.
  • Assisted in planning and launching knowledge transfer sharing initiatives for the future use of the enterprise to improve and increase efficiency of company processes.
Senior Dog Handler / Groomer / Supervisor, 07/2018 to 03/2021
Louisiana State UniversityBaton Rouge, LA,
  • Delivered consistent, superior customer service to pet owners, effectively increasing repeat business of high-end clientele.
  • Responded to customer questions regarding products, prices and availability.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Trained new employees up to company standard, procedure, and policy.
  • Managed special projects and delegated tasks to team, establishing efficient and effective processes.
  • Examined merchandise to correctly price and display products.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Supervised staff performing daily activities.
  • Managed front desk in absence of upper management including client interaction, scheduling notes, checking clients in/out, and store purchases.
  • Checked animals for injury and illness, writing copious notes regarding symptoms for manager's review.
  • Supervised and ensured safe, positive activity of over one hundred dogs per day aligning with the regulations of the Colorado Department of Agriculture.
  • Maintained sanitary kennels, runs and exercise areas, placing waste in trash receptacles and disinfecting play areas twice a day.
  • Laundered soiled animal bedding immediately to reduce infection, using appropriate chemicals.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Assisted in basic housekeeping duties as needed such as sweeping, mopping, and dishes.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Bathed, dried and groomed multiple dogs each day to a professional standard.
  • Performed specialty services on dogs including thorough brushing, furmination treatment, teeth brushing, ear cleaning, nail trimming, and dremel.
Administrative Assistant, 09/2013 to 05/2018
Fitness Formula Clubs - South LoopCity, STATE,
  • Issued new, renewed, or endorsed insurance policies as official documents.
  • Relayed quote information to insurance agents via fax or Microsoft Outlook.
  • Processed customer payments via telephone and electronic payment system.
  • Sent out monthly statements to insurance agents via email.
  • Created surplus lines affidavits to reflect policy premiums in legal database.
  • Served as assistant to CPCU and company owner for any other office needs as directed.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Processed financial documents including financing contracts and invoices.
  • Generated policy invoices, prepared packages and set up courier deliveries for customers.
  • Assisted with administrative tasks, including filing, answering phones, scanning, and faxing necessary documents.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Set up and maintained all physical and electronic customer files.
  • Verified and reviewed forms and reports for compliance with company regulations and procedures. Entered and tracked information into appropriate computer programs.
  • Entered invoice data into company database and updated details, including customer contacts and effective/expiration dates to keep information current.
  • Performed complex administrative management of sensitive and confidential issues.
Fitness Training Intern, 04/2017 to 06/2017
Robert Morris UniversityCity, STATE,
  • Performed basic front desk duties such as checking in members and providing exemplary customer service.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Contributed to operation of clean, friendly and well maintained health club.
  • Observed and assisted certified personal trainers with clients during exercise sessions.
  • Participated in meetings to review performance and offer direction, motivation and guidance toward achieving individual and facility goals.
  • Participated in club promotional events to recruit new members and increase club sales.
  • Attended a variety of fitness classes applying different training types including Spin, Zumba, WERQ, Step, Yoga, Modern Mat, and Chisel.
  • Checked all gym equipment for proper use and function during hourly walk-throughs.
  • Re-racked weights and maintained neat, organized and clean club.
  • Assisted housekeeping department with general duties such as laundry and restocking.
Athletic Training Intern, 11/2015 to 01/2016
Company NameCity, State,
  • Helped keep facility in compliance with all school system guidelines and OSHA requirements.
  • Organized and maintained equipment, tools and supplies.
  • Collaborated with qualified professionals to evaluate athletes, outline treatments and plan care.
  • Applied multiple athletic training concepts to assist in the rehabilitation of student athletes including electric stimulation (STIM) therapy, Game Ready, graston tool application, ankle taping, icing, and compression.
  • Stretched patients using proper athletic training techniques.
  • Helped to design fitness and conditioning programs for student-athletes.
  • Readied exercise areas for strength conditioning and therapeutic rehabilitation.
  • Assisted student athletes in the execution of physical therapy prescriptions assigned by athletic trainers or physical therapists.
  • Collaborated with certified athletic trainers to maintain consistent athletic program.
  • Showed athletes proper techniques to avoid future injuries.
Education and Training
Bachelor of Science: Exercise & Sports Studies, Expected in 07/2017 to Robert Morris University - Illinois - Chicago, IL
GPA:
Certifications

Microsoft Excel Certified, December 2015

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Resume Overview

School Attended

  • Robert Morris University - Illinois

Job Titles Held:

  • Administrative Associate III
  • Senior Dog Handler / Groomer / Supervisor
  • Administrative Assistant
  • Fitness Training Intern
  • Athletic Training Intern

Degrees

  • Bachelor of Science

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