secretary resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
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Summary
Talented office management with executive-level administrative management, financial, business and operational leadership expertise. Multidisciplinary professional exhibiting essential techniques in policy, procedure and process improvement initiatives. Focus on minimizing labor, increasing productivity and maintaining quality in all aspects of administrative support.
Orderly and committed Administrative skills offering solid skills in customer service relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Skills
Letter writing
Developing presentations
Prioritization and time management
Inventory purchasing
Confidentiality understanding
Office staff leadership
Vendor relations skills
Preparing contracts
Filing experience
Proposal writing
Labor relations
Employee training and development
Cash deposit preparation
Multi-line phone systems
Sales plan implementation
Business writing
Event coordination
Scheduling and calendar management
Schedule management
Memo preparation
Insurance eligibility verification
Calendar management
Meeting planning
Training and Development
Invoicing and billing
Experience
Secretary, 11/2018 - Current Epsilon Systems Solutions, Inc. – Newport News, VA,
Processed accurate payroll for 5 staff and submitted direct deposits with checking.
Created agendas, meeting notes and other documents to enhance collaborative process.
Received and routed incoming calls and correspondence to promote timely communication.
Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Checked office supplies stock and placed orders to maintain levels.
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Revised and maintained master calendar for client appointments.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Drafted and corrected professional business letters, internal memoranda and less formal email communication.
Fostered productivity by coordinating itinerary and scheduling appointments.
Owner, 04/2006 - 11/2011 Paper Transport, Inc. – Wisconsin Dells, WI,
Directed hiring and training of new department managers to drive organizational improvements.
Set pricing structures according to market analytics and emerging trends.
Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Hired and mentored core start-up team, working to outline initial company policies and procedures.
Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Identified client business and operational needs and introduced services to provide solutions.
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