secretary resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Motivated with understanding of the different processes, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality.
Skills
Multi-Line Phone Systems
Appointment Scheduling
Microsoft Office
HIPAA guideline compliance
Equipment sterilization
Digital File Management
Cross-functional communication
Office administration
Report writing
Verbal and written communication
Confidentiality Understanding
Quickbooks
Business correspondence
Organization
Payroll Processing
Assessment scheduling
Inter-office communications
Payment posting
Supply ordering
Work History
Secretary, 08/2016 to Current U.S. Department Of State – Portsmouth, NH,
Provided clerical support to company employees by copying, faxing and filing documents.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Answered and directed calls using multi-line switchboard.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Care giver, 04/2012 to 05/2016 The Mentor Network – Gilbert, AZ,
Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Maintained frequent supervision of residents unable to call for assistance.
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Shopped for groceries regularly in order to keep house stocked with necessities.
Built strong relationships with clients to deliver emotional support and companionship.
Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Provided safe mobility support to help patients move around personal and public spaces.
Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Assisted patients with self-administered medications through book logs.
Helped clients manage money, pay bills and shop for groceries or personal items.
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Determined specific needs and provided most appropriate level of services for patient well-being.
Transported 8 patients daily via wheelchair to and from rehabilitation and daily activities.
Beverage Cart Girl, 04/2012 to 08/2014 Boyd Gaming, Inc. – Opelousas, LA,
Reconciled all receipt totals, cash and credit payments to address any shortages.
Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Endorsed products by making recommendations and promoting specials, increasing daily sales .
Communicated menu item information and offered suggestions to promote featured products.
Filled out daily shift log to record amount of food prepared, used and leftover.
Provided product information and menu item explanation in consideration of dietary restrictions.
Education
Highschool Diploma : , Expected in 05/2009 to Colbert High School - Colbert, OK GPA: Status -
Certification Phlebotomy: Phlebotomy, Expected in 09/2016 to Kiamichi Technology Center - Durant - Durant, OK GPA: Status -
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
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