Secretary Resume Example
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SECRETARY
Professional Summary
Motivated with understanding of the different processes, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality.
Skills
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Work History
U.S. Department Of StateSecretary//Portsmouth , NH//August 2016 to Current
- Provided clerical support to company employees by copying, faxing and filing documents.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Answered and directed calls using multi-line switchboard.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
The Mentor NetworkCare giver//Gilbert , AZ//April 2012 to May 2016
- Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Maintained frequent supervision of residents unable to call for assistance.
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Built strong relationships with clients to deliver emotional support and companionship.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Provided safe mobility support to help patients move around personal and public spaces.
- Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications through book logs.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Transported 8 patients daily via wheelchair to and from rehabilitation and daily activities.
Boyd Gaming, Inc.Beverage Cart Girl//Opelousas , LA//April 2012 to August 2014
- Reconciled all receipt totals, cash and credit payments to address any shortages.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
- Endorsed products by making recommendations and promoting specials, increasing daily sales .
- Communicated menu item information and offered suggestions to promote featured products.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Provided product information and menu item explanation in consideration of dietary restrictions.
Education
Highschool Diploma Colbert High School//City, State//May 2009
Certification Phlebotomy - PhlebotomyKiamichi Technology Center - Durant//City, State//September 2016
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certifications
- First Aid/CPR Certified
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Resume Overview
School Attended
- Colbert High School
- Kiamichi Technology Center - Durant
Job Titles Held:
- Secretary
- Care giver
- Beverage Cart Girl
Degrees
- Highschool Diploma
Certification Phlebotomy - Phlebotomy
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