secretary resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through numbers years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Coordinated Program Support Assistant adept at providing administrative and logistical support for type projects, programs and initiatives. Organized and hardworking with experience background serving a job title.

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

  • Strong Organizational Skills
  • Computers and Technology
  • Multitasking and Time Management
  • Ease with Computers and Technology
  • Office Equipment Operation
  • Confidentiality and Data Protection
  • Multi-Line Telephone Systems
  • Reminder Calls
  • Recording Messages
  • Microsoft PowerPoint
  • Client Interfacing
  • Legal Document Preparation
  • Cash Drawer Management
  • Meetings and Conferences
  • Bilingual in Spanish and English
  • Reception Duties
  • Writing and Editing Skills
  • Event Calendar Management
  • Visual Design
  • Administrative Updates
  • Organizing and Categorizing Data
  • Appointment Organization
  • Office Supplies and Inventory
Work History
02/2018 to 01/2020 Secretary Liberty University | Lynchburg, VA,
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • + Edit or add your own
01/2017 to 02/2018 Ventas Telcel | City, STATE,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
08/2016 to 01/2017 Mesera Pranvera Terraza | City, STATE,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Inspected dishes and utensils for cleanliness.
02/2016 to 08/2016 VIP Cashier | City, STATE,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Reviewed weekly sales ads and monitored price changes.
  • Operated cash register to record transactions accurately and efficiently.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
Expected in 08/2020 to to Not Graduated | Lic. Enseñanza Del Inglés UES (Universidad Estatal De Sonora) , San Luis Rio Colorado, Sonora, México. , GPA:
Expected in 07/2016 to to Diploma | Inglés Para Relaciones Laborales COBACH, San Luis Río Colorado, Sonora, México., GPA:
Expected in 07/2013 to to Diploma | Miguel Hidalgo Y Costilla Sec#22, San Luis Río Colorado,Sonora, México., GPA:
Expected in 07/2010 to to Diploma | Escuela Primaria Luis G. Cano, San Luis Río Colorado, Sonora, México. , GPA:

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Resume Overview

School Attended

  • UES (Universidad Estatal De Sonora)
  • Miguel Hidalgo Y Costilla Sec#22
  • Escuela Primaria Luis G. Cano

Job Titles Held:

  • Secretary
  • Ventas
  • Mesera
  • VIP


  • Not Graduated
  • Diploma
  • Diploma
  • Diploma

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