Seasoned Secretary with solid [2]-year background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.
Dedicated Cook and Catering experienced in Senior Living and Cafetiria environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering deep understanding of food safety, OSHA and health code requirements.
Effective at handling a large number of guests in challenging settings. Looking to bring vast catering expertise to a challenging role with the opportunity for career growth.
Skills
Accounts receivable and payable
Inventory purchasing
Confidentiality understanding
Event coordination
Cash deposit preparation
Invoicing and billing
Food Preparation
ServSafe Certification
Always with a great attitude for learn and share knowledge.
Cleaning and Organization
Teamwork and Collaboration
Customer Service
Active Listening
Plating and Presentation
Food Preparation and Plating
Positive Attitude
Cash Register Operations
Store Opening and Closing
Inventory Stocking
Credits and Refunds
Experience
08/2020 to Current
SecretaryGood Shepherd Rehab – Cherry Hill, NJ,
Counter assistant , Organize all documents talk with the customer and employees, Payroll.
Applied continuous improvement program in daily activities to boost productivity, improve quality and reduce costs.
Enforced customer service standards and resolved customer problems to uphold quality service.
Entered time and attendance logs in preparation for payroll.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Maintained organized filing system of paper and electronic documents.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Ordered office supplies to purchase items and maintain appropriate levels.
Processed payroll and submitted direct deposits using accounting software.
Prepared and updated office equipment list.
Assisted with accounts receivable and accounts payable functions.
02/2014 to 08/2020
Cook, Catering and CashierHei Hotels & Resorts – Kenner, LA,
Carried pans and trays of food to and from work stations, stove and refrigerator.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Operated grills, fryers and broilers to cook items to quality guidelines.
Wrapped, dated and labeled food items in storage for safety and freshness.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Prepared dishes for catering events or during high-volume shifts.
Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
Reported food inventory and supplies to management to reorder and maintain adequate stock.
Observed food safety and sanitation protocols to reduce germ spread.
Distributed food to service staff for prompt delivery to customers.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Finished orders with cutlery, napkins and condiments.
Verified proper portion sizes to consistently attain high food quality standards.
Interacted with guests to obtain feedback on product quality and service levels.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Used suggestive selling techniques to promote add-on sales.
Helped customers find specific products, answered questions and offered product advice.
09/2010 to 02/2014
Cook ManagerSilverado Senior Living – City, STATE,
Ordered food supplies every week to restock inventory, remaining aware of budgets.
Helped out in various capacities on line when restaurant was extremely busy or when employees were absent.
Directed preparation, delivery and service of catering and special meal requests.
Resolved problems or concerns to satisfaction of involved parties.
Obtained highest rating from county health department year over year.
Supervised kitchen food preparation in demanding, high-volume environments.
Monitored food products, driving quality, freshness and integrity.
Conducted frequent line checks to keep food at proper temperatures in holding zones.
Oversaw food preparation, production and presentation according to quality standards.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Used standardized recipes and other instructions to prepare food.
Education and Training
Expected in 07/2009 to to
High School Diploma: Colegio Pitagoras - Leon Guanjauto Mexico, GPA: Status -
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