secretary resume example with 20+ years of experience
Jessica Claire
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- Religion:
- Military service:
- :
Summary
Seasoned Secretary with solid 20-year background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.
Skills
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Experience
Secretary, 07/2009 - Current
Wayne Resa – Detroit, MI
Wayne Resa – Detroit, MI
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Greeted visitors and directed to appropriate location or person.
- Sent and distributed mail and parcels.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Scheduled meetings and sent invitations specifying time and location.
- Assisted with accounts receivable and accounts payable functions.
- Created and updated spreadsheets to track and report data.
- Processed documents and materials for dissemination to appropriate parties.
- Managed multiple calendars and contacts using computer software.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Office Assistant, 11/2004 - 07/2009
Bdo – Kalamazoo, MI
Bdo – Kalamazoo, MI
- Answered phone calls and welcomed visitors to office.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Maintained business records by updating customer information.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Collected and coded various documents to prepare for filing, storage and processing.
- Conducted office inventory checks and requested restock of supplies.
- Dispersed incoming mail to correct recipients throughout office.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Answered telephones, directed calls and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Delivered messages and ran errands.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Copied, sorted and filed records of office activities and business transactions.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Developed organizational filing systems for confidential customer records and reports.
- Completed and mailed contracts, invoices or checks.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Temporary Employee, 12/2000 - 11/2004
Lowe's Companies, Inc. – Findlay, OH
Lowe's Companies, Inc. – Findlay, OH
- Covered the office during Secretary's Lunch
- Answered Telephones
- Assisted Principal with Purchasing
- Assisted Principal with Discipline File Completion
- Covered for classroom teachers that were absent or in meetings
- Assisted in the Cafeteria
- Answered telephones, made copies, assisted parents with early release of students=
Substitute Teacher, 10/2000 - 01/2001
Jvs Chicago – Wilmette, IL
Jvs Chicago – Wilmette, IL
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided classroom instruction outlined in teacher's lesson plans.
- Provided notes and reports on school day activities to primary teacher.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
Education and Training
GED: Expected in
Baltimore - Baltimore
Baltimore - Baltimore
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Resume Overview
School Attended
- Baltimore
Job Titles Held:
- Secretary
- Office Assistant
- Temporary Employee
- Substitute Teacher
Degrees
- GED
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