secretary resume example with 16+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
:
Professional Summary
Outgoing and friendly individual delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Quick learner and always professional.
Skills
Bilingual, Real Estate, Customer Service, Business Administration, Sales, Business Management, Microsoft Office
Report Preparation
Confidentiality and Data Protection
Document and File Management
Multitasking and Time Management
Task Prioritization
Ease with Computers and Technology
Payment posting
Teacher relations
Work History
Secretary, 10/2015 - Current Mission Health System, Inc – Nebo, NC,
Orchestrate all internal and external communications by utilizing exceptional interpersonal communication skills to prepare correspondence and distribute them appropriately
Implement problem-solving skills to coordinate the opening and closing of school for staff, screen incoming calls and correspondence, and respond to inquiries
Arrange all scheduling and calendar management by monitoring staff absences, coordinating substitute staff, and arranging various programs, thereby maintaining effective communication and organization
Exhibit strong attention to detail by coordinating staff payroll.
Execute multiple projects and activities simultaneously by assisting other administrative staff, processing student drop forms, and completing work permits
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Maintained office supplies inventory by checking stock and ordering new supplies.
Entered data into the system and updated students contacts with information to keep records current
Interpreter and Translator, 01/2006 - Current Freelance Interpreter – City, STATE,
Spearhead highly efficient internal and external communications for depositions, courts, and hospitals by using excellent oral, written, and interpersonal communication skills to act as an English-to-Arabic translator and interpreter
Integrated level of sophistication and attention to detail to all procedures and guidelines resulting in a high level of confidentiality for private and public partners
Steered a strong entrepreneurial drive and ability to succeed to reach out to potential clients, present proposals and adapt to sudden changes resulting in a fast-growing career
Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
Translated documents in English and Arabic
Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding.
Applied cultural understanding to discern specific meanings beyond literal written words.
Optimized quality and efficiency by identifying continuous improvement opportunities, pioneering new sales strategies and implementing cutting-edge solutions to increase sales by 30%
Facilitated the development and training of new staff by utilizing extensive experience in sales and customer service to assist team members in providing quality assurance and customer support
Enabled customer education efforts by facilitating savvy computer skills to take notes, prepare reports and create presentations, thereby increasing sales
Empowered a commitment to high quality and customer service expertise to be proactive in pursuing solutions to resolve concerns, complaints or issues, thereby facilitating a positive customer experience
Dditional Experience
Nnovative Property Services, and Realtor
Coordinated processes and communication channels between all affiliated parties by maintaining files and preparing the necessary documentation to foster weekly, monthly and annual productivity
Handled mortgage and residential loans by conducting research, reviewing all documentation and approving loans that met set expectations and criteria
Streamlined loan closings by scheduling appointments, verifying the accuracy of files and processing all closing documentation to comply with all procedures and guidelines
Education
Real Estate and Mortgage License | Gold Coast Real Estate School: , Expected in - - , GPA: Status -
High School Diploma: , Expected in 06/1968 - South Broward High School - , GPA: Status -
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Resume Overview
School Attended
South Broward High School
Job Titles Held:
Secretary
Interpreter and Translator
Sales Assistant Manager, Mortgage Broker
Degrees
Real Estate and Mortgage License | Gold Coast Real Estate School