Motivated Office Assistant with understanding of administrative processes, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality.
Reliable and enthusiastic while offering 10+ years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for 70-member staff.
Manage and motivate Recreation professionals to achieve and surpass company targets. Equips employees to meet goals by building collaborative and skill-based culture. Focused on delivering decisive, forward-thinking and positive team leadership to enable production success with effective workflow. A driving force ensuring customer satisfaction, manage activities during entire customer life cycle including, acquisition, retention and support. Work directly with cross-functional teams including product, marketing, finance and operations. Contribute to continuous process improvement to meet goals.
Prepared and reviewed operational reports / schedules to ensure accuracy and efficiency.
Developed Welcome Programs for new arrivals, introducing the program and encouraging participation.
Organized and promoted sports, games, music, dramatics, and social recreation; addressed individual interests of diverse group while maintaining a safe, secure, and supportive environment.
Analyzed internal processes and implemented procedural or policy changes to improve operations and morale.
Oversaw maintenance and repair of machinery, equipment, electrical, and mechanical systems.
Excellent written skills including experience writing marketing or public relations text
Strong interpersonal skills including experience building and maintaining relationships with a diverse network of individuals and organizations
Strong organizational skills including attention to detail and ability to multi-task
Time management skills and ability to prioritize a large volume of tasks
Self-motivation, enthusiasm and willingness to learn
Great customer services skills
Arranging event while following all company and safety standards
Communicating all budget, space and vendor progress with the clients
Communicating any problems that arise in an upfront manner with the client
Maintained communication with any outside vendors contracted for the event
Welcomed all guests and addressed all needs
Prepared and executed a detailed outline of the event needs
Arranged meeting space, lodging for guests, food and drink, music, visuals and any other needs the client has
Broke down and cleaned the event space once the event had drawn to a close
Market products by developing and implementing marketing and advertising campaigns.
Tracked sales data, maintains promotional materials inventory, planed meetings and trade shows, maintained databases, and prepared report.
Implemented marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; and updating calendars.
Tracked product line sales and costs by analyzing and entering sales, expense, and new business data.
Prepared marketing reports by collecting, analyzing, and summarizing sales data.
Kept promotional materials ready by coordinating requirements with graphics department, inventorying stock, placing orders, and verifying receipt.
Planed meetings by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, and coordinating mailing lists.
Accomplished organization goals by accepting ownership for accomplishing new and different requests.
Explored opportunities to add value to job accomplishments.
Events: River Regatta, Winter Festival, Colorado River Bluegrass Fest, Senior Softball Tournaments (Spring and Fall), Adult Sports League, Suddenlink Community Center, Halloween Fest, AYSO Soccer Tournaments (CRIT), Mohave High School Tournament of Champions, and the Boom Box Parade.
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