LiveCareer-Resume

secretary resume example with 9+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Responsible and energetic secretary offering 2 years of experience in busy office environments. Proficient multi-tasker with ability to manage 2-line phone system, records maintenance and high-volume business inquiries. At the moment while still in school I am a secretary at Faith Family Shrimp Co., but while working here I also get to interact with people from not only our home town, Chauvin, LA, but also with people from all around the world that are interested in the product that we sell, shrimp, and the work that we do here. Also, I get to interact with all kinds of ages of people from birth to the later years. Interacting and helping to teach people about what we do here is no new experience because it is what I do on an every day basis. Teaching is a strong passion of mine and it is different to see it out of the classroom, but it is such a rewarding task.

I have done my fair share of working as a Pre-K assistant and a teaching assistant at two of my local outreaches and it was amazing to be able to experience and take part in. Also, as an older sister to 6 watching kids learn how to speak and communicate differently has been a blessing in disguise.

Skills
  • Prioritization and time management
  • Organizational skills
  • People friendly
  • Leadership
Experience
03/2018 to Current Secretary Kids Peace Mesabi Academies | Chalfont, PA,

During my time at Faith Family Shrimp Company i have completed the following tasks:

  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Set up and maintained physical and electronic filing systems.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Dealt with customers an their families face to face in order to get them the information and material that they needed.
  • Work on quick books in order to keep the owners expenses all in order.
06/2016 to 03/2018 Cashier King's Hawaiian | Flowery Branch, GA,

During my time working as a cashier at the Piggly Wiggly I did the following tasks:

  • Processed returned items in accordance with store policy.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Smoothly processed incoming orders, handling over hundreds transactions per day with exceptional accuracy.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues regarding customer complaints and escalated worsening concerns to the manager in the store for remediation.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Trained new employees in cashiering procedures, offering assistance in resolving all issues.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Interacted and made relationships with the general public and their families.
03/2014 to 03/2017 Pre-K Assistant Saga Education | Holyoke, MA,

While I was a Pre-K assistant at God's House of Praise I completed the following tasks:

  • Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Assisted children in development of social, communication and problem-solving skills.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Maintained organized and clean classroom and work areas.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Enforced rules to teach manners and maintain safe environment.
  • Kept children safe and secure at all times.
  • Incorporated music and art activities to encourage creativity and expression.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
02/2012 to 05/2014 Teaching Assistant Vision Christian Center | City, STATE,

During my time as a teaching assistant at Vision Christian Center I helped to complete the following tasks:

  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Provided students with personalized educational, behavioral and emotional support.
  • Marked homework assignments, tests and special projects.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Attended all scheduled sessions and maintained open hours for general availability.
  • Outlined unique lessons to fit individual needs in skill building and instruction on each subject.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Education and Training
Expected in 05/2018 to to High School Diploma | South Terrebonne High School, Bourg, LA GPA:
Status -
Expected in 12/2022 to to Bachelor of Science | Birth To Five Education Nicholls State University, Thibodaux, LA GPA:
Status -

Currently I am still a student at Nicholls State University, but below is information regarding what I have taken and the specifics of what my major is allowing me to teach.

  • Completed coursework in English 101, 102, 212, and 368 (all the English's need for my major), FCED 131 and Education 212, I tested out of Math 117 and i am currently enrolled in Elementary Math (110), and in the August semester I will be enrolled in Math 214 (statistics). I also completed course work in Biology 114,115,116,117, and I completed Chemistry 109.
  • I am currently enrolled at Nicholls State University and pursuing a degree Birth to Five Education. This degree will allow me to teach from birth to 3rd grade and special education. Also, with an additional exam I can become certified in 4th and 5th grade along with my other certifications. My expected graduation date is December 2022.
  • I received the honor roll in all 12 years of high school. Since in college I have obtained the presidents list for Fall 2018 and Spring 2019. In fall of 2019 I was on the honor roll list. So far this semester I have gotten straight A's and it looks as though I will be on the Dean's list for this semester.
  • I also have a 3.5 GPA.
Additional Information

As of right now I am still in college, upcoming junior, and it looks like I will be graduating December of 2022, but throughout this time I will be taking plenty of Education courses and experiencing a teaching environment through my observations. I look forward to lengthening my knowledge on teaching through school and observing the teachers that I will be student teaching and observing under for the next several semesters.

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Resume Overview

School Attended

  • South Terrebonne High School
  • Nicholls State University

Job Titles Held:

  • Secretary
  • Cashier
  • Pre-K Assistant
  • Teaching Assistant

Degrees

  • High School Diploma
  • Bachelor of Science

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