Satellite Technician Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Meticulous Satellite Technician with outstanding dedication to high-quality and long-lasting work. Proven history of providing accurate quotes and best-in-class customer service.

  • Installations expertise
  • Sales skills
  • Troubleshooting skills
  • Diagnostics and repairs
  • Customer Relations
  • User training
  • Calibration
  • Product knowledge
  • Documenting activities
  • Educating customers
  • Device Installation
  • Critical thinking
Work History
Satellite Technician, 06/2018 to 05/2021
Saic Camp Lejeune, NC,
  • Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
  • Configured internet connections, routers and wireless access for devices.
  • Set up and programmed devices and educated customers on use.
  • Fed cables through access holes, attics and floor spaces.
  • Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
  • Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
  • Upsold new products to existing and new customers, meeting goals of 96%.
  • Responded to service requests during and after business hours.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Set up networks and computers for business and residential customers.
Cook, 04/2017 to 04/2018
Uc Health Cripple Creek, CO,
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Received food orders from waitstaff and cooked items quickly to complete entire order together and serve hot.
  • Prepared cooking supplies, ingredients and workstations during opening procedures to maximize efficiency.
  • Communicated closely with waitstaff to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Created new menu items
  • Transitioned between breakfast, lunch and dinner service.
  • Met production requirements for banquet, breakfast, lunch, and dinner items.
  • Developed daily specials to increase revenue and customer satisfaction, Paying close attention to food cost.
Forklift Operator, 02/2015 to 03/2017
Ryder System Inc. Roseville, MN,
  • Completed daily forklift safety checklists.
  • Prepared forklift for daily use by changing and recharging the battery.
  • Worked in team environment to maintain high levels of productivity.
  • Built pallets and loads according to load sheets, including partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Located and moved stock of products to pallets or crates to prepare for shipment and storage.
  • Loaded warehouse trailers using a nissan forklift.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
  • Weighed products and recorded product weight to create product labels.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Removed orders from storage, wrapped and staged for shipments.
  • Unloaded materials and goods at designated locations for best project availability.
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Used daily production sheets or work tickets to record number of units handled or moved.
  • Examined shipments for quality and accuracy.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
  • Communicated with floor managers to determine merchandise placement.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Kept accurate records of all incoming and outgoing shipments.
  • Manually counted Number of picked and packaged orders for any loss.
  • Removed plastic and straps from pallets to facilitate unloading.
  • Completed regular checks of incoming freight in staging area each day.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Identified product damages to report shortages or quality deficiencies to the supervisor.
GED: , Expected in 05/1992
Adult Education Center - Emporia, KS,

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Resume Overview

School Attended
  • Adult Education Center
Job Titles Held:
  • Satellite Technician
  • Cook
  • Forklift Operator
  • GED