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salesforce solutions architect resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly accomplished Salesforce Solutions Architect with a proven track record of designing and implementing innovative, scalable, and secure Salesforce solutions tailored to diverse business needs. Possessing extensive experience in full-cycle Salesforce project management, CRM customization, and seamless integration with external systems. Adept at collaborating with cross-functional teams, leveraging best practices, and utilizing cutting-edge technologies to drive business growth, streamline processes, and enhance user experiences. Committed to staying up-to-date with the latest Salesforce advancements to continuously deliver exceptional value to clients and stakeholders.

Skills
  • Tools: Agile, Scrum, JIRA, DevOps, Informatica, Dell Boomi, MuleSoft, Visual Studio Code, GitHub, SDK, Mobile SDK, Appttus, AngularJS, Bootstrap, Cogna Composer, Docusign, JQuery, JSON, AJAX,CICD, Jenkins, UCD, Mongo DB
  • Programming Languages and technologies: Apex, SQL, VB Script, Java, Python, C++, C#, HTML, CSS, JavaScript, React, Angular, Node.js, Ruby on Rails, .NET, JSON,Hasbell
  • Databases: Oracle, PL/SQL, SQL, MS SQL, MS Access/Office, MySQL
  • Operation Systems: Windows, Unix/Linux, Mac
  • Technologies Skills: Lightning Web Components(LWC), Community Experience,Lightning Components, Aura, Visual Force Pages / Components, SOQL and SOSL, DML Statements, Einstein Activity Capture, Force.com IDE, Integrations,Service Cloud, Sales Cloud, Marketing Cloud, Commerce Cloud, health Cloud, Experience cloud, SF Analytics, App-Exchange applications, Sandbox, Data Loader, Apex, Apex triggers, Apex Web Services, Workflow and Approvals, Heroku, APIs, CPQ, RDBMS, AWS, Azure,Google Cloud, Tableau, Artificial Intelligence(AI), Chat Bot Development, Pardot, B2B marketing automation, Automation Studio and Journey Builder
Certifications
  • Salesforce Certified Marketing Cloud Email Specialist
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Administrator
  • Azure Solutions Architect Expert
  • AWS Certified Solutions Architect - Associate
Experience
11/2022 to Current Salesforce Solutions Architect Vantage Point Consulting | Dallas, TX,
  • Lead a 16-person development team to design, test, and implement end-to-end CRM solutions for enterprise clients valued at up to $10M, while identifying opportunities to deliver user enhancements. Serving as the primary point of contact for client stakeholders, ensuring seamless communication and collaboration to achieve project success.
  • Designed and Implemented Mulesoft-based integration solutions, leveraging Anypoint Platform, API-led connectivity, and DataWeave transformations to create seamless connections between Salesforce and external enterprise systems, resulting in improved data accuracy and enhanced cross-system collaboration.
  • Implemented Salesforce CPQ solutions, streamlining quote-to-cash processes to reduce quote generation time and increase sales efficiency by enabling seamless integration with ERP systems.
  • Designed and implemented targeted marketing campaigns on Salesforce Marketing Cloud that drive customer engagement, retention, and acquisition.
  • Expert in executing data migration projects, utilizing tools and techniques such as Data Loader, Import Wizard, ETL platforms, Apex, and SOQL to efficiently transfer and integrate data between Salesforce and external systems, ensuring data accuracy, consistency, and alignment with business objectives during critical system transitions.
02/2021 to 11/2022 Senior Salesforce Developer Publicis Groupe | Cleveland, OH,
  • Skilled in creating and maintaining connections between Salesforce and external systems using SOAP and REST web services, demonstrating expertise in designing, implementing, and troubleshooting API-based solutions to enable seamless data exchange, integration, and secure communication while adhering to best practices and industry standards.
  • Adept at troubleshooting issues and bugs in Salesforce applications, providing detailed technical explanations and resolutions, while ensuring optimal system performance and maintaining a high standard of solution quality.
  • Expert in writing and maintaining comprehensive documentation associated with system design, maintenance, and testing, providing detailed technical explanations and code reviews to ensure clear understanding and support for team members and stakeholders throughout the project lifecycle.
  • Skilled in utilizing technical tools and techniques, such as Git, Jenkins, and Salesforce DX, for code deployment and release management, ensuring seamless, error-free updates across Salesforce environments while maintaining version control and adhering to best practices.
  • Proficient in creating and maintaining data flows using ETL/ELT tools such as Informatica, Talend, and Jitterbit, providing detailed technical explanations to design and implement efficient data integration processes that ensure accurate and consistent data exchange between Salesforce and external systems.
  • Well-versed in CI/CD practices, implementing automated testing and deployment processes to accelerate development cycles and minimize deployment errors while maintaining high-quality standards.
12/2019 to 02/2021 Salesforce Developer Deloitte & Touche L.L.P. | Memphis, TN,
  • Skilled in requirement gathering, creating user stories, and providing scalable solutions tailored to meet organizational needs, ensuring efficient Salesforce application setup and customization.
  • Developed Salesforce applications using Visualforce, Lightning Components, Lightning Web Components, and Apex Triggers, adhering to client coding and implementation standards for high-quality code.
  • Expert in Salesforce integration, writing web services to enable seamless connectivity between Salesforce and external systems, while maintaining source control for metadata.
  • Deployed code and components across QA, UAT, and Production environments, working closely with QA teams to ensure defect-free releases and CI/CD lifecycle.
  • Demonstrated ability to allocate and prioritize work based on criticality, provide demos and support to clients, and foster effective collaboration across development, QA, and client teams throughout project lifecycle.
  • Expert in implementing Vlocity solutions on the Salesforce platform, leveraging industry-specific tools and methodologies to accelerate digital transformation, streamline business processes, and facilitate seamless system connectivity.
  • Utilized Marketing Cloud tools, such as Email Studio, Journey Builder, and Automation Studio, to create personalized, data-driven marketing strategies and automate customer touchpoints.
01/2019 to 12/2019 Software Engineer Globus Medical | San Antonio, TX,
  • Proficient in full-stack web development, leveraging front-end technologies such as HTML, CSS, JavaScript, and popular frameworks like React, Angular, and Vue.js to create responsive, user-friendly interfaces that adapt to various devices and browsers.
  • Skilled in back-end development using programming languages and frameworks such as Node.js, Python, Django, or Ruby on Rails, designing and implementing scalable, secure, and maintainable server-side applications tailored to specific business requirements
  • Extensive expertise in working with relational and NoSQL databases, such as MySQL, PostgreSQL, MongoDB, and Redis, to store, manage, and optimize data for efficient retrieval and manipulation in web applications.
  • Integrated web applications with APIs and web services, utilizing REST, SOAP, and GraphQL to enable seamless data exchange, connectivity, and enhanced functionality across multiple platforms.
Education and Training
Expected in to to Master of Science | Information Technology Management Western Governors University, Salt Lake City, UT GPA:

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Resume Overview

School Attended

  • Western Governors University

Job Titles Held:

  • Salesforce Solutions Architect
  • Senior Salesforce Developer
  • Salesforce Developer
  • Software Engineer

Degrees

  • Master of Science

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