LiveCareer-Resume

sales performance manager resume example with 13+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales performance manager position. Ready to help team achieve company goals.

Experience in sales with over 12 years of experience in car rental. Excellent reputation for resolving problems and improving customer satisfaction.

Have a strong leadership skills, and the ability to motivate and direct a dynamic sales team. This is a special, highly-coveted role within my company .

Have a steady work history and experience as a Sales performance Manager in Los Angeles Airport Location (driving $30 million revenue )

Have a proven track record of achieving positive results.

Skills
  • Coaching and mentoring
  • Review of contracts
  • Sales Reporting
  • Extensive personal network
  • Sales processes
  • Sales presentations
  • New Business Development
  • Direct sales
  • Strategic planning
  • Analytical problem solver
Work History
09/2021 to Current Sales Performance Manager Consumeraffairs | Mountain View, CA,
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
  • Monitored sales team performance, analyzed sales data and reported information to area managers.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
  • Prepared and implemented strategic growth plans for territory based on company goals and expectations.
  • Hired, supervised and coached Number employees on sales strategies to optimize performance.
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
  • Implemented systems and procedures to increase sales.
  • Identified opportunities for growth within Location territory and collaborated with sales teams to reach sales goal.
  • Set weekly goals for Number inside sales representatives.
  • Incorporated Type sales strategies, boosting sales additional Number%.
09/2015 to 09/2021 Rental Sales Agent The Hertz Corporation | Hoboken, NJ,
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Executed sales and marketing initiatives to increase revenue for company.
  • Implemented rental asset processes and cleanliness standards.
  • Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
  • Managed multiple tasks in high-volume environment.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Processed customer orders and accurately entered into order system.
  • Provided assistance to customers requiring help by carrying-out and loading purchases.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
10/2012 to 09/2015 Rental Sales Agent Avis Budget Group | Syracuse, NY,
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Executed sales and marketing initiatives to increase revenue for company.
  • Implemented rental asset processes and cleanliness standards.
  • Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
03/2009 to 10/2013 Rental Sales Agent Avis Budget Group | Wilmington, NC,

This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service

Education
Expected in 05/2007 to to Bachelor of Science | Management Information Systems University of Wyoming, Laramie, WY GPA:
Expected in 04/2007 to to Associate of Science | Respiratory Therapy Pima Medical Institute, Aurora, CO GPA:
Expected in 05/2003 to to Associate of Science | Marketing Management And Research Community College of Aurora, Aurora, CO GPA:

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Resume Overview

School Attended

  • University of Wyoming
  • Pima Medical Institute
  • Community College of Aurora

Job Titles Held:

  • Sales Performance Manager
  • Rental Sales Agent
  • Rental Sales Agent
  • Rental Sales Agent

Degrees

  • Bachelor of Science
  • Associate of Science
  • Associate of Science

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