Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Engaging [Job Title] committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering [Number] years of experience in answering routine product questions and meeting assigned sales goals. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

  • Dispute mediation
  • [Type] brand promotions
  • Market research and analysis
  • Financial records analysis
  • Reading comprehension skills
  • Client account management
  • Hunter/farmer sales strategies
  • Sales Forecasting
  • B2B sales and customer service
  • Money Transfer Systems
  • Business development
07/2011 to 07/2019
Sales Associate and Warehouse Kohl Wholesale Saint Louis, MO,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Coordinated activities with other departments to ensure quality customer service.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Acted as initial contact in addressing customer concerns.
  • Built trusting relationships with customers by making personal connections.
  • Helped average of [30Number] customers per day by responding to inquiries and locating products.20
  • Helped average of 25 customers per day by responding to inquiries and locating products.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Negotiated and closed deals with minimal oversight.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Prepared cash deposits up to $4000 with zero discrepancies.
01/2004 to 08/2005
D K Contracting Self-employeed City, STATE,
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
06/2005 to 07/2005
Showroom Associate Alexson Supply City, STATE,
  • Kept showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
  • Welcomed all guests to showroom with positive attitude and warm smile.
  • Delivered high level of service to clients in effort to build upon relationships for future.
  • Determined best offering for each customer by asking proper questions and determining current needs.
  • Kept showroom samples and catalog library in pristine condition for customers.
  • Implemented customer data changes into system to keep all information up-to-date.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education and Training
Expected in
: Materials Testing
California State College - California, PA,
Expected in 1984
Heavy Equipment Operating:
Superior Training - Bristol,PA,

Received Army acomodation Metal

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Resume Overview

School Attended

  • California State College
  • Superior Training

Job Titles Held:

  • Sales Associate and Warehouse
  • D K Contracting
  • Showroom Associate


  • Some College (No Degree)
  • Heavy Equipment Operating

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