Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Conscientious and compassionate Human Resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Expected in 05/2020 Bachelor of Science | Psychology, Strategic Human Resource Management Xavier University, Cincinnati, GPA:

School of Psychology

Williams College of Business

  • Member of Psychology Club
  • Member of Black Student Association
  • Member of Ladies with Emphasis on Achievement and Distinction
  • Member of Human Resource Club
Work History
09/2019 to Current Sales Ambassador Hand & Stone | Burleson, TX,
  • Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Conferred with customers to understand needs and make targeted recommendations.
  • Led team in highest conversion rates
  • Communicated daily with customers through email and chat
  • Collaborated with manager to improve training processes
  • Developed team communications and information for monthly meetings.
06/2019 to 08/2019 Human Resources Intern Ati Metals | Monroe, LA,
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Performed phone screenings, scheduled and attended interviews
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Managed employee documents and maintained permanent files.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Proposed and implemented process improvements including a new record retention policy, employee performance reviews, and new unlimited PTO policy for employees
  • Assisted in early development of a new internship program
  • Oversaw weekly payroll done by senior management while familiarizing self with HRIS systems
11/2017 to 04/2019 Basketball Team Manager Cox Enterprises | Grantville, PA,
  • Coordinated dates for games and practices with other teams, scrimmages and exhibition games.
  • Documented scores and stats of games and distributed results to appropriate people.
  • Maintained practice and strength-building equipment and purchased new equipment to replace deficient pieces.
  • Coordinated player logistics during games, scrimmages and practices.
  • Organized players' equipment and training equipment prior to games and practices.
  • Boosted performance of individual athletes by devising strategic personal training programs.
  • Evaluated tapes of competition matches to assess strategies and plan counter approaches.
  • Traveled across Big East for games and tournaments while being a full-time student with another job.
  • Recruited athletes by attending games, meeting with families, and presenting potential scholarship offers.
  • Practiced with team to ensure maximum benefits from specific drills.
06/2017 to 04/2018 Retail Sales Associate Nike | City, STATE,
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Assisted lead manager in counting and balancing revenue at the end of the day
  • Questionnaire development
  • Data collection and analysis
  • Research and experiment design and development
  • Literature reviews, Database searches
  • Technical writing, written and oral communication
  • Project Management
  • Understanding of SSPS
  • Skilled in all Microsoft Office areas
  • Experience with HRIS Systems

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Xavier University

Job Titles Held:

  • Sales Ambassador
  • Human Resources Intern
  • Basketball Team Manager
  • Retail Sales Associate


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: