Sales Ambassador resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
I am a motivated sales professional offering 10 years of progressive retail experience. I am highly results-oriented and energetic with unsurpassed interpersonal and communication strengths as well as managerial training and experience.
Skills
Customer service focus
Merchandising understanding
Product knowledge
Flexible schedule
Multi-tasking strength
High energy
Professional demeanor
Fast learner
Driven sales individual
Highly organized
Quick and Efficient at all tasks
Work History
02/2019 to CurrentStore ManagerAkrs Equipment | Osceola, NE,
Created work schedules according to sales volume and number of employees.
Analyzed and interpreted store trends with MJ Freeway to facilitate planning.
Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
I had the opportunity to help open this store and really assist in creating the atmosphere that is here, as well as helping to build a solid relationship with patients to help address their needs.
01/2016 to 02/2019Senior Sales AmbassadorChick-Fil-A | Manassas, VA,
Prepared merchandise for sales floor.
mentored and assisted new staff on product knowledge.
Assisted customers with finding the products that fit their needs and lifestyles.
added on complimentary items when possible.
Specialty role of Visuals manager, worked to maintain and improve visual standards of the shop and coach staff on maintaining visuals and merchandising.
received and stocked shipment of fresh new products.
handled cash for customer transactions and also for closing and opening tasks to make sure registers are at the correct amount.
assisted with ordering products and non sell-able supplies for the store to maintain the shop is in good working order.
09/2017 to 05/2018Shift LeaderMacy's | Ravenna, OH,
Coached team members in techniques necessary to complete job tasks.
Ensured a safe working environment by following all safety procedures, policies and regulations.
Assigned daily tasks to employees and monitored activity and task completion.
Performed diversified functions with minimal oversight, including inventory counting, placing and receiving orders, and running my shift.
Actively pursued personal learning and development opportunities.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Stocked and replenished merchandise according to store merchandising layouts.
Accurately logged all daily shipping and receiving orders.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Answered customer questions regarding merchandise and pricing.
09/2015 to 06/2016Brand AmbassadorLUSH Cosmetics | City, STATE,
Responsible for specific sales goals as well as informing customers on benefits of the product.
Specialty Role, responsible for maintaining an Eco-friendly shop and reaching out to the community to educate and assist in events, seminars, rallies, etc.
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
04/2016 to 09/2016Lead Key Holder/ Co-Assistant ManagerLucky Brand | City, STATE,
Completed store opening and closing procedures.
Received and counted money.
Processed cash, credit, debit and check payments.
Greeted customers promptly.
Trained and mentored new employees.
Opened inventory boxes and restocked shelves.
Rotated stock according to dates and protocols.
Counted out cash drawers and balanced totals.
Accepted and processed customer returns.
Monitored security areas during busy periods.
Improved customer service by projecting friendly and knowledgeable attitude.
Oversaw team of 7 employees.
Assisted in creating the Schedule 2 weeks out for ease on staff.
maintained a 45% conversion of customers to sales
maintained 25% above store goal for gross income.
09/2014 to 2016Lead Key Holder/ Interim Store ManagerEarthbound Trading Co | City, STATE,
Use computers for various applications, such as database management or word processing.
Perform payroll functions, such as maintaining time keeping information and processing and submitting payroll.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Resolve customer complaints regarding sales and service.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
opening and closing duties scheduling staff to ensure best use of talents for selling Visual changes such as sign changes, window displays, product movements.
Hiring and training new staff.
03/2014 to 09/2014Stock/sales associateAnthropologie | City, STATE,
Restocked the store as needed based on daily sales, while keeping product organizedand ready to sell in stock area, assisting on the sales floor as needed.
Assisted with major visual changes to store front as well as interior moves of the shop and merchandise.
Received shipments and helped to organize stock before it was placed on the floor.
Maintained and checked stock levels using daily stock audits as well as quarterly full store inventory.
Education
Expected in Feb 2016Associate of Applied Science | Culinary ArtsLe Cordon Bleu College of Culinary Arts in Dallas, Dallas, TXGPA:
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