LiveCareer-Resume

room attendant resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Skilled room attendant with 2 years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies.

Skills
  • Front Desk Communications
  • Cleaning Services
  • Corporate Vision and Values
  • Corporate Standards
  • Janitorial Services
  • Verbal and Written Communication
  • Heavy Lifting
  • Team Support and Collaboration
  • Room and Public Space Cleaning
  • Supply Replenishment
  • Inventory Control
  • COVID-19 Safety Procedures
  • Detail-Oriented
  • Window Washing
  • Service-Oriented
  • Polishing and Dusting
  • Trash Collection and Disposal
  • Work Planning and Organization
  • Microsoft Office
  • Time Management
  • Guest Service and Support
  • Safety Procedures
  • POS Systems
  • Cash Handling
  • Customer Service
  • Policies and Procedures
  • Honest and Ethical
  • Price Identification
  • Honest and Dependable
  • Feedback Acceptance
  • Problem-Solving
  • Reliable and Responsible
  • Sweeping and Mopping
  • Payment Processing
  • Work Task Prioritization
  • Customer Relations
  • Cleaning and Sanitizing
  • Cash Register Operations
  • Product Scanning
  • Cooperative Attitude
  • Customer Transactions
  • Product Location
  • Problem Solving
  • Liquor Regulations and Compliance
  • Cash Counting Machine Operations
  • Issue Resolution
  • Customer Assistance
  • ID Verification
  • Hard worker
Experience
04/2022 to 07/2023
Room Attendant Benchmark Hospitality Lake Arrowhead, CA,
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Delivered extra linens, paper products and toiletries to guests.
  • Organized supplies for use based on expected customer needs.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Locked guest rooms after performing housekeeping services and maintained complete security.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Swept and damp-mopped private stairways and hallways.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Inspected furniture for damage or stains in between guest stays.
  • Welcomed guests, provided answers to questions and anticipated guests' service needs.
  • Sorted and counted linens and organized in storage areas.
  • Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Managed linen cart by keeping neat and organized.
  • Communicated with maintenance team on damages to repair.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
07/2016 to 09/2018
Cake Decorator Carlie C's Iga Hope Mills, NC,
  • Applied creative techniques to design beautiful, memorable wedding cakes.
  • Finished baked goods with glazes, icings and other toppings.
  • Wrapped items in plastic in preparation for display and to sell to customers.
  • Reviewed expiration dates on items and removed expired products from stock to maintain quality.
  • Decorated cakes for special occasions, showers, birthdays and christenings.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Produced frostings and creams for cakes and other edibles.
  • Stocked shelves and ordered inventory when product stock became low.
  • Inspected all bakery products and removed any found to possess defects.
  • Used photo cake software to create specialty birthday and anniversary cakes.
  • Mentored baking staff in proper techniques and bakery procedures.
  • Met with customers to discuss needed bakery items and take orders.
  • Used pastry bags and tips to pipe messages and decorative roses onto cakes.
  • Blended ingredients and mixed dough, following recipes.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Set ovens to appropriate temperatures to pre-heat.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Assembled, prepared, decorated and frosted average of [Number] cakes per shift.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Combined ingredients by hand and with electric mixing equipment.
  • Monitored color of baking items to raise or lower temperature or remove from oven.
  • Cleaned display cases, utensils and working spaces to keep sanitary work environment.
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Coordinated supplies, placed orders and managed stock on hand for bakery.
  • Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
10/2007 to 06/2012
Cashier Children's Hospital Boston Boston, MA,
  • Worked closely with front-end staff to assist customers.
  • Used suggestive selling techniques to promote add-on sales.
  • Discounted purchases by scanning and redeeming coupons.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered customer questions and provided store information.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
Education and Training
Expected in 06/2025 to to
Associate of Science: General Studies
Ivy Tech Community College of Indiana - Terre Haute, IN,
GPA:
Expected in 07/2007 to to
High School Diploma:
Mclean Alternative Highschool - Terre Haute, IN,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Ivy Tech Community College of Indiana
  • Mclean Alternative Highschool

Job Titles Held:

  • Room Attendant
  • Cake Decorator
  • Cashier

Degrees

  • Associate of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: