room attendant resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Skilled room attendant with 2 years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies.

  • Front Desk Communications
  • Cleaning Services
  • Corporate Vision and Values
  • Corporate Standards
  • Janitorial Services
  • Verbal and Written Communication
  • Heavy Lifting
  • Team Support and Collaboration
  • Room and Public Space Cleaning
  • Supply Replenishment
  • Inventory Control
  • COVID-19 Safety Procedures
  • Detail-Oriented
  • Window Washing
  • Service-Oriented
  • Polishing and Dusting
  • Trash Collection and Disposal
  • Work Planning and Organization
  • Microsoft Office
  • Time Management
  • Guest Service and Support
  • Safety Procedures
  • POS Systems
  • Cash Handling
  • Customer Service
  • Policies and Procedures
  • Honest and Ethical
  • Price Identification
  • Honest and Dependable
  • Feedback Acceptance
  • Problem-Solving
  • Reliable and Responsible
  • Sweeping and Mopping
  • Payment Processing
  • Work Task Prioritization
  • Customer Relations
  • Cleaning and Sanitizing
  • Cash Register Operations
  • Product Scanning
  • Cooperative Attitude
  • Customer Transactions
  • Product Location
  • Problem Solving
  • Liquor Regulations and Compliance
  • Cash Counting Machine Operations
  • Issue Resolution
  • Customer Assistance
  • ID Verification
  • Hard worker
04/2022 to 07/2023
Room Attendant Benchmark Hospitality Lake Arrowhead, CA,
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Delivered extra linens, paper products and toiletries to guests.
  • Organized supplies for use based on expected customer needs.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Locked guest rooms after performing housekeeping services and maintained complete security.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Swept and damp-mopped private stairways and hallways.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Inspected furniture for damage or stains in between guest stays.
  • Welcomed guests, provided answers to questions and anticipated guests' service needs.
  • Sorted and counted linens and organized in storage areas.
  • Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Managed linen cart by keeping neat and organized.
  • Communicated with maintenance team on damages to repair.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
07/2016 to 09/2018
Cake Decorator Carlie C's Iga Hope Mills, NC,
  • Applied creative techniques to design beautiful, memorable wedding cakes.
  • Finished baked goods with glazes, icings and other toppings.
  • Wrapped items in plastic in preparation for display and to sell to customers.
  • Reviewed expiration dates on items and removed expired products from stock to maintain quality.
  • Decorated cakes for special occasions, showers, birthdays and christenings.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Produced frostings and creams for cakes and other edibles.
  • Stocked shelves and ordered inventory when product stock became low.
  • Inspected all bakery products and removed any found to possess defects.
  • Used photo cake software to create specialty birthday and anniversary cakes.
  • Mentored baking staff in proper techniques and bakery procedures.
  • Met with customers to discuss needed bakery items and take orders.
  • Used pastry bags and tips to pipe messages and decorative roses onto cakes.
  • Blended ingredients and mixed dough, following recipes.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Set ovens to appropriate temperatures to pre-heat.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Assembled, prepared, decorated and frosted average of [Number] cakes per shift.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Combined ingredients by hand and with electric mixing equipment.
  • Monitored color of baking items to raise or lower temperature or remove from oven.
  • Cleaned display cases, utensils and working spaces to keep sanitary work environment.
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Coordinated supplies, placed orders and managed stock on hand for bakery.
  • Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
10/2007 to 06/2012
Cashier Children's Hospital Boston Boston, MA,
  • Worked closely with front-end staff to assist customers.
  • Used suggestive selling techniques to promote add-on sales.
  • Discounted purchases by scanning and redeeming coupons.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered customer questions and provided store information.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
Education and Training
Expected in 06/2025 to to
Associate of Science: General Studies
Ivy Tech Community College of Indiana - Terre Haute, IN,
Expected in 07/2007 to to
High School Diploma:
Mclean Alternative Highschool - Terre Haute, IN,

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Resume Overview

School Attended

  • Ivy Tech Community College of Indiana
  • Mclean Alternative Highschool

Job Titles Held:

  • Room Attendant
  • Cake Decorator
  • Cashier


  • Associate of Science
  • High School Diploma

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