Diligent and skilled in managing external, internal and client-related correspondence. Experienced with office equipment and spreadsheet tracking. Organized collaborator commended for strictly following office policies and procedures to support operational success. Hardworking and reliable with strong ability in office type work also, hands on training . Highly organized, proactive and punctual with team-oriented mentality.
Greeted guests and sat customers at tables or in waiting areas.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Answered telephone to provide dining information and take reservations.
Accommodated guests with children and special needs to promote comfortable dining experience.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Stayed attentive to server availability and table turnover to quickly seat guests.
Communicated with servers about new tables, changes in food availability and customer comments.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Greeted customers, answered questions and recommended specials to increase profits.
Monitored dining area to assess server capacity and estimate wait times.
Greeted guests and gathered information to seat groups or place on waitlist.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Performed regular restroom checks to restock supplies and handle minor cleaning.
Built positive relationships with other front-of-house and kitchen staff.
Tracked seated guests and available seating using computer-based and mobile reservation software.
Utilized POS system to total meal costs and add taxes for final bill calculation.
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