Restaurant Hostess Resume Example
Love this resume?Build Your Own Now
RESTAURANT HOSTESS
Professional Summary
Enthusiastic individual with over 6 years of experience in sales, seeking a leasing agent position. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently providing exceptional service while increasing profits.
Skills
|
|
Work History
Restaurant Hostess, 06/2019 to Current
Hilton Worldwide – Waikoloa , HI
Hilton Worldwide – Waikoloa , HI
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Assisted managers with quickly resolving service- and food-related issues
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
- Documented reservations, alerted servers and managers of large groups and prepared seating
- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using Aloha
Administrative Assistant/Social Media Specialist, 06/2018 to 01/2019
Clubcorp Club Operations, Inc. – Northridge , CA
Clubcorp Club Operations, Inc. – Northridge , CA
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Created PowerPoint presentations for business development purposes
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
- Executed record filing system to improve document organization and management
- Oversaw multiple clients assuring satisfaction with property management for every property
- Drafted professional memos, letters and marketing copy to support business objectives which generated 20% of clients
Server/Hospitality, 12/2017 to 12/2018
Amalfi Pizza – City , STATE
Amalfi Pizza – City , STATE
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Adapted service based on customer requests and kitchen readiness
- Increased sales by 5% by up-selling wine, and entrees to customers
Server/Hospitality, 03/2017 to 11/2017
STATS Food + Drinks – City , STATE
STATS Food + Drinks – City , STATE
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
- Kept register accurate through correct billing, payment processing and cash management practices
- Checked identification to enforce age regulations for alcoholic beverages
Server/Hospitality, 06/2016 to 01/2017
Boomerjack's Grill And Bar – City , STATE
Boomerjack's Grill And Bar – City , STATE
- Managed food resources, memorized orders and coordinated service in 80- table restaurant
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by 15 % on average
- Planned and executed 20 -guest parties by organizing menus, spaces and special requests
- Greeted and maintained relationships with regular customers
Hostess, 07/2014 to 06/2016
Red Robin Gourmet Burgers – City , STATE
Red Robin Gourmet Burgers – City , STATE
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
- Monitored dining room and guest flow to maximize table usage and minimize wait times by 15%
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members
Education
BS: Finance, 04/2020
Clark Atlanta University - City
Clark Atlanta University - City
- Majored in Business Administration
- Dean's List Fall 2016
Relevant Coursework
Metro Brokers Pre-License Salesperson Course
Skills
- Teamwork/Collaboration
- Real Estate Experience
- Property Management
- Problem resolution
- Customer service
- Driver's License
- Market Strategy
- Sales
- Fair housing policies
- Telephone and email etiquette
Work History
Restaurant Hostess, 06/2019 to Current
Company Name – City, State
Company Name – City, State
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Assisted managers with quickly resolving service- and food-related issues
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
- Documented reservations, alerted servers and managers of large groups and prepared seating
- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using Aloha
Administrative Assistant/Social Media Specialist, 06/2018 to 01/2019
Company Name – City, State
Company Name – City, State
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Created PowerPoint presentations for business development purposes
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
- Executed record filing system to improve document organization and management
- Oversaw multiple clients assuring satisfaction with property management for every property
- Drafted professional memos, letters and marketing copy to support business objectives which generated 20% of clients
Server/Hospitality, 12/2017 to 12/2018
Company Name – City, State
Company Name – City, State
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Adapted service based on customer requests and kitchen readiness
- Increased sales by 5% by up-selling wine, and entrees to customers
Server/Hospitality, 03/2017 to 11/2017
Company Name – City, State
Company Name – City, State
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
- Kept register accurate through correct billing, payment processing and cash management practices
- Checked identification to enforce age regulations for alcoholic beverages
Server/Hospitality, 06/2016 to 01/2017
Company Name – City, State
Company Name – City, State
- Managed food resources, memorized orders and coordinated service in 80- table restaurant
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by 15 % on average
- Planned and executed 20 -guest parties by organizing menus, spaces and special requests
- Greeted and maintained relationships with regular customers
Hostess, 07/2014 to 06/2016
Company Name – City, State
Company Name – City, State
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
- Monitored dining room and guest flow to maximize table usage and minimize wait times by 15%
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Measurable results
Resume Overview
School Attended
- Clark Atlanta University
Job Titles Held:
- Restaurant Hostess
- Administrative Assistant/Social Media Specialist
- Server/Hospitality
- Hostess
Degrees
- BS : Finance , 04/2020
Similar Resumes
