Restaurant Hostess Resume Example

• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
• Watched dining area staff to evaluate server loads and calculate accurate wait times.
• Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Conducted Timeframe dining room and server checks to assess readiness for expected customer loads.
• Documented reservations and communicated changes to guests using Software.
• Planned and executed 20 guest parties by organizing menus, spaces and special requests.
• Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using Software.
• Assessed Number square-foot restaurant and lounge according to state and federal cleanliness standards.
• Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by Amount % on average.
• Monitored dining room and guest flow to maximize table usage and minimize wait times by Number%.
• Recorded available tables after seating each party using System.
• Directed and managed all banquet functions for Number-room Type property, including Number square feet of meeting space.
• Took information about guests' party size, led to seating, offered menus and Action.
• Used Software to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
• Kept detailed payment records throughout shift to complete up to $Amount of cash and card payments daily.
• Monitored seating area and checked restrooms every Timeframe to keep spotless.
• Helped Job title by taking drink orders, Task and Task.
• Answered customer questions about hours, seating and Type information.
• Coordinated Number events throughout Number banquet spaces, including weddings, reunions, and corporate meetings.
• Used cash registers and credit card machines to cash out customers, handling up to $Amount in cash per event.
• Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using Software.

Handled Number calls per Timeframe to address customer inquiries and concerns.

• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Monitored entrances and exits to maintain safety and organized environments.
• Maintained effective schedule balance between rest periods, active play and instruction.
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Planned and guided age-appropriate tasks like reading, crafts, Type and Type.
• Led activities for over Number children ages Number to Number.
• Hired and mentored well-qualified job applicants for teaching and support staff roles, boosting program success in only Timeframe.
• Stayed current on Type codes and Type guidelines to maintain compliant program operations in State.
• Strengthened community engagement strategies to boost program outreach across Location.
• Led Type team in delivery of Type project, resulting in Result.
• Increased customer satisfaction by resolving Product or Service issues.
• Transported Product or Service to customer locations Timeframe.
• Developed team communications and information for Type meetings.
• Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
• Resolved Type problems, improved operations and provided exceptional client support.
• Worked with Type customers to understand needs and provide Type service.

• Ensured exceptional guest experiences through attentive service.
• Provided attentive service and proactively assessed guest needs.
• Monitored dining room inventory and replenished as necessary.
• Assisted customers with carry-out service.
• Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
• Greeted customers and answered any questions.
• Maintained excellent attendance record, consistently arriving to work on time.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Worked with Type customers to understand needs and provide Type service.
• Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
• Transported Product or Service to customer locations Timeframe.
• Resolved Type problems, improved operations and provided exceptional client support.
• Handled Number calls per Timeframe to address customer inquiries and concerns.
• Developed team communications and information for Type meetings.