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Restaurant Hostess Resume Example

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RESTAURANT HOSTESS
Summary

Undergraduate student with exceptional communication and people skills, with background knowledge in health science and psychology looking to further career in microbiology research. Successful at working along side others to provide the best work ethic. Proficient in working on microsoft applications and always ready to learn.

Skills
  • Maintaining Positive relationships with team and coworkers and providing positive service to those needed
  • Offering Companionship and emotional support; extending an open line of communication
  • Adequate and calm response to emergencies and wound care.
  • Maintains and cleans equipment when needed, disposing of any hazardous waste,
  • Proper organization skills to prevent any accidents and provide an efficient work environment
  • Proficient in microsoft word and microsoft sheets
  • Ability to prepare reports and provide an understanding of bacteria and and microbes .
  • Public speaking skills and team bonding skills.
Work History
09/2019 to Current
Restaurant HostessWillimantic Brewing Company – Willimantic, CT
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Documented reservations and communicated changes to guests using microsoft sheets.
  • Scanned restaurant floor to evaluate the correct wait time when on a necessary.
  • Stayed in open communication with kitchen, servers and managers to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Assisted managers and servers with efficiently resolving service- and food-related issues
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Promoted business loyalty by interacting positively with customer.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons; completed TIPs Training in 2020.
  • Wiped front counter, booths and glass doors to maintain cleanliness of public areas; as well as organized, arranged and tidied work space to make access to resources easier .
  • Remained calm during periods of high volume or unusual events to maintain a positive outlook for both the team and costumers.
09/2019 to 03/2020
Physical Therapy AideProCare Physical Therapy – Willimantic, CT
  • Worked with patients from age 16 to 85.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Taught chronic pain management techniques to assist patients in managing pain, including exercises and stretches.
  • Performed modalities such as electrical stimulation, as well as applied heat and ice
  • Assisted 2 to 5 Physical Therapists to initiate different patient care plans in outpatient setting.
  • Assisted front desk by answering phones, scheduling patient appointments to meet treatment requirements and provide quality care, filing out documents and processing payments .
  • Recorded patient status in progress notes; updating and maintaining charts to reflect on patient progress on paper; scanning them into the computer once filled out.
  • Enforced safety procedures with all patients.
  • Cleaned and organized work area and disinfected equipment after treatment; making sure to do it timely in order to assist any patients while cleaning.
06/2019 to 08/2019
Certified LifeguardGirls Scouts Of America; Camp Laurel – Lebanon, CT
  • Entered water immediately to pull struggling swimmers to safety.
  • Detailed factors such as weather, incidents and aid rendered in daily reports to management.
  • Maintained rescue equipment in peak condition by conducting inspections and trashing any broken or unsafe equipment
  • Observed lake goers frequently to detect safety concerns and prevent ongoing violations.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maintaining calm composer under stressful situations where users had injured or need medical responders; as well as communicating events with Camp Director, Camp Nurse, Parents and EMTs
  • Prevented falls near and into lake by calmly reminding patrons to exercise caution around edges.
  • Alerting Camp Director and Waterfront Director of any possible hazardous conditions; nails in dock, animals, unsafe play, etc.
06/2019 to 08/2019
Summer Camp CounselorGirl Scouts Of The United States Of America – Lebanon, CT
  • Instructed and led participants on activities' to engage campers in team bonding, learning and having fun; Taught campers outdoor-focused skills such as fire safety and water safety to increase campers' self-reliance and confidence.
  • Supported children by actively listening and offering encouragement; walking alongside troubled or homesick individuals when needed.
  • Supervised group of 5-7 children in log cabin for 1-4 -week sleepaway camp events.
  • Participated in 30 to 45 minute meetings to coordinate with other staff on campers' progress, issues and goal achievement.
  • Followed emergency procedures to enable best possible resolution of incidents; delivered first aid for accidents and injuries when they occurred.
  • Kept track of allergies and dietary restrictions; verifying correct meals and snacks were given to campers and administering inhalers and EpiPens when needed
  • Resolved conflicts that occurred between campers by first addressing the situation between individuals , if problems still persisted addressing the camp group as a whole as well as included the Camp Director and other personnel that may have been needed.
Education
Expected in 05/2021
Bachelor of Science: Public Health, Pre-nursing
Eastern Connecticut State University - Willimantic, CT
  • Majored in Health Science
  • Coursework in Microbiology, Medical Terminology, Biology, Chemistry , Genetics and Society and Anatomy and Physiology
  • Minored in Psychology
  • Coursework in Psychology of Gender , Psychology of Childhood, Psychology of infant and toddlers and Psychopathology of Childhood
  • Graduated with expected 3.00 GPA
  • Continuing education in Microbiology
06/2017
High School Diploma
East Granby High School - East Granby, CT
  • Coursework in Adobe Photoshop, Adobe Illustrator and microsoft applications
  • Coursework in AP History and AP English
  • Member of East Granby Track and Field
  • Continuing education in Health Science at Eastern Connecticut State University
Accomplishments
  • Research opportunity Spring 2021; Under Dr.Nsiah
Certifications
  • Certified lifeguard, RedCross - June 2019- June 2021
  • First Aid Certified, RedCross- June 2019-June 2021
  • TIPS Training - December 2020- December 2023
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Resume Overview

Companies Worked For:

  • Willimantic Brewing Company
  • ProCare Physical Therapy
  • Girls Scouts Of America; Camp Laurel
  • Girl Scouts Of The United States Of America

School Attended

  • Eastern Connecticut State University
  • East Granby High School

Job Titles Held:

  • Restaurant Hostess
  • Physical Therapy Aide
  • Certified Lifeguard
  • Summer Camp Counselor

Degrees

  • Bachelor of Science : Public Health, Pre-nursing
    High School Diploma

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