LiveCareer-Resume

Restaurant Hostess resume example with 12+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized simultaneous office functions and direct administrative personnel to meet needs of project professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.

Skills
  • Microsoft Office
  • Organization and Time management
  • Payroll and budgeting
  • Staff Management
  • Business administration
  • Credit and collections
  • Bookkeeping
  • Policy and procedure modification
  • Workflow planning
  • Database administration
  • Leadership
  • Supervision
  • Clerical
  • Verbal and written communication
  • Good telephone etiquette
Work History
08/2019 to 12/2019 Restaurant Hostess Hilton Worldwide | Coraopolis, PA,
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Greeting and Seating of Guests
03/2014 to 05/2017 Assistant Project Accountant Skanska Usa Building Inc | Carteret, NJ,
  • Read, escalated and reported invoices for projects of varying size and complexity.
  • Assessed and forwarded project overhead estimates in accordance with budgets.
  • Drafted, analyzed and submitted numbers in reports for auditors quickly and efficiently.
  • Contacted customers to immediately find resolutions for escalated issues.
  • Reviewed and approved timesheets for project employees.
  • Collected and arranged financial information and entered details into company financial management system.
  • Accounts Receivable
  • Payroll Processing
  • Review Contracts and Purchase Orders
  • Submission of Certified Payroll Reports
  • Project Meeting Minutes
09/2010 to 10/2014 Office Manager Aspire Public Schools | Central Valley, CA,
  • Maintained computer and physical filing systems.
  • Sourced vendors for special project needs and negotiated contracts.
  • Compared vendor prices and negotiated for optimal savings.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Developed standard operating procedures for all administrative employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Arranged corporate and office conferences for company employees and guests.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
03/2005 to 09/2014 Accounting Manager Jbs Usa | Atlanta, GA,
  • Managed all areas of accounting, including accounts payable and receivable, general ledger management, banking reconciliations and monthly balance sheet statements.
  • Managed accounting operations, including journal entries, collection efforts, reconciliations and payroll processing.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Implemented budget and expense controls and financial policies by analyzing income and expenditures.
  • Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Optimized employee performance, output and morale through development of enticing incentive programs.
  • Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
  • Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Identified improvement changes regarding key processes for internal controls and accounting procedures.
  • Supported Administrative Assistants with special projects and additional job duties.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Arranged corporate and office conferences for company employees and guests.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Mentored office employees on proper administrative procedures and how to use programs, keeping operations consistent and efficient for maximum performance.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to Vice President.
  • Recruited, hired, trained and supervised staff of 4 and implemented mentoring program that offered positive employee engagement.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for 25 employees.
  • Supervised 4 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
Education
Expected in 06/1980 High School Diploma | Chesapeake High School, Pasadena, MD GPA:
Expected in No Degree | Medical/Dental Receptionist Medix , Glen Burnie, MD, GPA:

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Resume Overview

School Attended

  • Chesapeake High School
  • Medix

Job Titles Held:

  • Restaurant Hostess
  • Assistant Project Accountant
  • Office Manager
  • Accounting Manager

Degrees

  • High School Diploma
  • No Degree

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