Restaurant Hostess resume example with 12+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Organized simultaneous office functions and direct administrative personnel to meet needs of project professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.
Skills
Microsoft Office
Organization and Time management
Payroll and budgeting
Staff Management
Business administration
Credit and collections
Bookkeeping
Policy and procedure modification
Workflow planning
Database administration
Leadership
Supervision
Clerical
Verbal and written communication
Good telephone etiquette
Work History
08/2019 to 12/2019Restaurant HostessHilton Worldwide | Coraopolis, PA,
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Greeting and Seating of Guests
03/2014 to 05/2017Assistant Project AccountantSkanska Usa Building Inc | Carteret, NJ,
Read, escalated and reported invoices for projects of varying size and complexity.
Assessed and forwarded project overhead estimates in accordance with budgets.
Drafted, analyzed and submitted numbers in reports for auditors quickly and efficiently.
Contacted customers to immediately find resolutions for escalated issues.
Reviewed and approved timesheets for project employees.
Collected and arranged financial information and entered details into company financial management system.
Accounts Receivable
Payroll Processing
Review Contracts and Purchase Orders
Submission of Certified Payroll Reports
Project Meeting Minutes
09/2010 to 10/2014Office ManagerAspire Public Schools | Central Valley, CA,
Maintained computer and physical filing systems.
Sourced vendors for special project needs and negotiated contracts.
Compared vendor prices and negotiated for optimal savings.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Developed standard operating procedures for all administrative employees.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Arranged corporate and office conferences for company employees and guests.
Utilized client and staff feedback to maintain customer partnerships and increase revenue.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
03/2005 to 09/2014Accounting ManagerJbs Usa | Atlanta, GA,
Managed all areas of accounting, including accounts payable and receivable, general ledger management, banking reconciliations and monthly balance sheet statements.
Managed accounting operations, including journal entries, collection efforts, reconciliations and payroll processing.
Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
Implemented budget and expense controls and financial policies by analyzing income and expenditures.
Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
Organized budget documentation and tracked expenses to maintain tight business controls.
Optimized employee performance, output and morale through development of enticing incentive programs.
Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers.
Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Identified improvement changes regarding key processes for internal controls and accounting procedures.
Supported Administrative Assistants with special projects and additional job duties.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Arranged corporate and office conferences for company employees and guests.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Improved office operations by automating client correspondence, record tracking and data communications.
Mentored office employees on proper administrative procedures and how to use programs, keeping operations consistent and efficient for maximum performance.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Resolved issues through active listening and open-ended questioning, escalating major problems to Vice President.
Recruited, hired, trained and supervised staff of 4 and implemented mentoring program that offered positive employee engagement.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Completed bi-weekly payroll for 25 employees.
Supervised 4 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
Organized spaces, materials and catering support for internal and client-focused meetings.
Education
Expected in 06/1980High School Diploma | Chesapeake High School, Pasadena, MDGPA:
Expected in No Degree | Medical/Dental ReceptionistMedix , Glen Burnie, MD, GPA:
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