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Restaurant Hostess Resume Example

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RESTAURANT HOSTESS
Summary

Motivated [Customer service Rep. / Hostess] with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.

Hardworking and reliable [Caregiver] with strong ability in [Learning] and [Interacting]. Offering [Compassion], [care] and [Patience] Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Dining crew workflow optimization
  • Table setting arrangements
  • Dining customer service
  • Seating assignment preparation
  • Safe food handling
  • High-volume dining
  • Check payment processing
  • Service prioritization
  • Table Bussing
  • Relationship development
  • Customer service
  • Communications
  • Problem resolution
  • Caregiving
  • Assisted living

Experience
Restaurant Hostess, Omni Hotels, January 2020-CurrentOmaha , NE

Summary : checking cleanliness of bathroom and serving areas ever (15-30 min) for guest experience all whilst walking down guest to there seating , greeting guest and just ready to deliver a good customer service Experience, I'm constantly interacting with a lot of elders and finding an accommodated spot where with disabilities or with out are at their most comfortable.

Task:

  • Monitored dining area to assess server capacity and estimate wait times.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Tracked seated guests and available seating using [Ipad and walky systems]
Home Caregiver, Phoenix Home Care And Hospice, November 2018-March 2020Cedarcreek , MO

Summary:

  • Improved patient outlook and daily living through compassionate care.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Engaged with patients through participation in [Karoake & tv entertainment ] activity, which helped boost mood and improve overall memory.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Monitored and reported clients' progress

This was a side paying caregiving job something i did to help my auntie take care of my great grandfather who had Alzheimer's & was slowly loosing ability to take care of himself throughout daily task. I quickly learned it was more than just a job to take care of a loved one who was coming of age. I enjoyed spending much time assisting my great grandfather in small task like going to the restroom and making sure he kept good hygiene. When time comes your grateful to even get a laugh or smile out of just dedicating a conversation to our elders. It wasn't easy watching him slowly not recognize us anymore but it felt good knowing we were making sure he was comfortable and well cared of. Being in the position to take care a loved one myself and it being as hard as it was to say goodbye, The experience has made me want to lean my work skill, experiences, from dealing with customers in restaurants to more towards assisting our elders.. as I will remember to have the consideration I had a loved one in the same situation.

Hostess/ Host/ Cashier/Assistant Food Runner, Culichi Town Restaurant, January 2019-June 2019City , STATE
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Answered telephone to provide dining information and take party reservations.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Helped to plan and execute parties for more than [40] guests, including coordinating menus and preparing tables.
  • Notified server after seating parties in section to facilitate prompt service.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
Education and Training
High School DiplomaOptions For Youth Charter , CityState
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good
Resume Strength
  • Typos

Resume Overview

School Attended

  • Options For Youth Charter

Job Titles Held:

  • Restaurant Hostess
  • Home Caregiver
  • Hostess/ Host/ Cashier/Assistant Food Runner

Degrees

  • High School Diploma

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