LiveCareer-Resume

Restaurant Host resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Talented [Job Title] dedicated to maintaining strong customer loyalty with top-notch service. Organize and stock workstations to stay ready for any demand. Trained in food safety, allergy protocols and special dietary limitations. Helpful [Job Title] capable of processing customer transactions, organizing reservations and coordinating dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering [Number] years of experience working in [Type] and [Type] restaurant settings. Diligent [Job Title] with [Number]-year career with [Type] establishments. Knowledgeable about strategies for handling all party sizes while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem-solving and multitasking skills. High energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities. Upbeat [Job Title] with [Number] years assisting customers and helping other staff. Pleasant and capable of [Task] and [Task]. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist [Job title] with [Task] during busy times. Cheerful [Job Title] always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering [Number] years of experience in [Type] settings. Energetic [Job Title] with more than [Number] years of experience helping guests with [Task] and [Task]. Talented in planning outings for guests, providing needed resources and creating enjoyable visits. Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in [Type] customer service with training in [Area of expertise]. Friendly and reliable individual excited to take initiative and provide excellent work. Energetic host with [Number] years of experience enhancing customer experiences in [Type] setting. Courteous and friendly when directing customers to tables, [Task], [Task] and [Task]. Constantly finding new ways to exceed customers' expectations with personalized service. Polite and positive [Job Title] with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Communicative [Job Title] dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering [Number] years experience providing service to [Number] dinner guests at [Type] restaurant. Detailed organizer of service operations with versatility in stressful circumstances. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes.

Skills
  • Dining room management
  • Dining area cleanliness
  • Kitchen staff coordination
  • Bill computation
  • Communication skills
  • To-go order preparation
  • High-volume dining
  • Group reservations management
  • Menu board art
  • Food running
  • Guest seating arrangements
  • Table setting knowledge
  • Reservation coordination
  • Food station setup
  • Hospitality service expertise
  • Table setting
  • Beverage preparation
  • Interactive communication skills
Work History
Restaurant Host, 04/2018 - Current
Neiman Marcus Oakland, MI,
  • Supported servers, food runners and bussers with keeping dining area ready for every guest
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by [Number]%
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software]
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
  • Assisted managers with quickly resolving service- and food-related issues
  • Documented reservations and communicated changes to guests using [Software]
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by [Amount] % on average
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
  • Conducted [Timeframe] dining room and server checks to assess readiness for expected customer loads
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using [Software]
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
  • Informed servers of newly seated parties for speedy service
  • Used cash registers and credit card machines to cash out customers, handling up to $[Amount] in cash per event
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members
  • Collaborated with kitchen to inform customers of wait times and answer questions about food
  • Coordinated [Number] events throughout [Number] banquet spaces, including weddings, reunions, and corporate meetings
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
  • Took information about guests' party size, led to seating, offered menus and [Action]
  • Recorded available tables after seating each party using [System]
  • Helped [Job title] by taking drink orders, [Task] and [Task]
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders
  • Answered customer questions about hours, seating and [Type] information
  • Documented reservations, alerted servers and managers of large groups and prepared seating
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Monitored seating area and checked restrooms every [Timeframe] to keep spotless
  • Managed event contracts, including estimates, event profiles and post-event summaries
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
  • Checked and restocked server areas and organized and got change for front counter
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Kept detailed payment records throughout shift to complete up to $[Amount] of cash and card payments daily
  • Used [Software] to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork
  • Assessed [Number] square-foot restaurant and lounge according to state and federal cleanliness standards
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
  • Watched dining area staff to evaluate server loads and calculate accurate wait times
  • Planned and executed [Number]-guest parties by organizing menus, spaces and special requests
Custodian, 09/2004 - 03/2019
Amvac Chemical Corporation Marsing, ID,
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures
  • Stripped and refinished hard surface floors to maintain quality condition and appearance
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
  • Maintained specialty spaces such as chemistry laboratories by cleaning with safe solvents
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
  • Promoted building security by locking doors and checking electrical appliances for safety hazards
  • Dismantled, cleaned and replaced light fixtures
  • Established and maintained clean and comfortable environments in [Type] buildings by vacuuming, cleaning windows and dusting
  • Completed [Timeframe] floor maintenance, including stripping, sealing and finishing of [Type] materials
  • Washed and sanitized dirty dishes by hand and by using dishwasher
  • Examined [Number] rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment
  • Wiped down tabletops, chairs and condiment containers
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by [Number] hours per week
  • Mowed, trimmed and maintained exterior building spaces on regular schedule
  • Dusted all furniture and fixtures thoroughly and carefully
  • Protected and maintained carpets with regular steam cleaning and shampooing
  • Scrubbed, top-coated, buffed and varnished hard floors
  • Alleviated [Type] conflicts among [Job title]s by actively listening and using [Skill]
  • Hosed down and swept steps and sidewalks
  • Steam cleaned and shampooed carpeted areas
  • Supervised cleaning, maintenance and care of building and grounds
  • Used approved cleaning products on various surfaces, including [Type] and [Type] to reduce bacterial growth and prevent spread of viruses
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events
  • Thoroughly scrubbed and cleaned bathroom fixtures and partitions
  • Checked in and stocked inventory throughout facility
  • Operated compactors and balers to discard cardboard boxes and trash
  • Mixed water and detergents in containers to prepare chemical cleaning solutions
  • Spot cleaned furniture and carpet
  • Kept janitorial closets clean and organized
  • Properly labeled and diluted all cleaning solutions
  • Inspected facility and grounds and picked up any trash
  • Operated [Type] equipment using all manufacturer safeguards, which slashed [Type] injuries by [Number]%
  • Assembled basic furniture and supplies for classrooms
  • Washed dishes and assisted in bussing tables
  • Supervised supplies in inventory, including [Type] and [Type] products and submitted lists to [Job title] for items requiring immediate reorder
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees
  • Coordinated hotel-wide laundry workflow to fulfill guest laundry requests in under [Number] hours
  • Sanitized bathrooms, showers and locker rooms
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems
  • Worked on team of [Number] staff members to service [Number] [Type] rooms daily
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs
  • Cleaned, vacuumed and dusted all areas of [Type] building to maintain organized, professional appearance for employees and clients
  • Collected, sorted and transported recyclable materials
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs
  • Performed maintenance and minor repairs on [Type] and [Type] equipment
Custodian, 09/1999 - 11/2015
Amvac Chemical Corporation Los Angeles, CA,
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures
  • Stripped and refinished hard surface floors to maintain quality condition and appearance
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
  • Maintained specialty spaces such as chemistry laboratories by cleaning with safe solvents
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
  • Promoted building security by locking doors and checking electrical appliances for safety hazards
  • Completed [Timeframe] floor maintenance, including stripping, sealing and finishing of [Type] materials
  • Washed and sanitized dirty dishes by hand and by using dishwasher
  • Examined [Number] rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment
  • Wiped down tabletops, chairs and condiment containers
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by [Number] hours per week
  • Mowed, trimmed and maintained exterior building spaces on regular schedule
  • Dusted all furniture and fixtures thoroughly and carefully
  • Protected and maintained carpets with regular steam cleaning and shampooing
  • Scrubbed, top-coated, buffed and varnished hard floors
  • Alleviated [Type] conflicts among [Job title]s by actively listening and using [Skill]
  • Hosed down and swept steps and sidewalks
  • Steam cleaned and shampooed carpeted areas
  • Supervised cleaning, maintenance and care of building and grounds
  • Used approved cleaning products on various surfaces, including [Type] and [Type] to reduce bacterial growth and prevent spread of viruses
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events
  • Thoroughly scrubbed and cleaned bathroom fixtures and partitions
  • Checked in and stocked inventory throughout facility
  • Operated compactors and balers to discard cardboard boxes and trash
  • Cleaned, vacuumed and dusted all areas of [Type] building to maintain organized, professional appearance for employees and clients
  • Mixed water and detergents in containers to prepare chemical cleaning solutions
  • Spot cleaned furniture and carpet
  • Worked on team of [Number] staff members to service [Number] [Type] rooms daily
  • Properly labeled and diluted all cleaning solutions
  • Inspected facility and grounds and picked up any trash
  • Operated [Type] equipment using all manufacturer safeguards, which slashed [Type] injuries by [Number]%
  • Performed maintenance and minor repairs on [Type] and [Type] equipment
  • Assembled basic furniture and supplies for classrooms
  • Washed dishes and assisted in bussing tables
  • Collected, sorted and transported recyclable materials
  • Supervised supplies in inventory, including [Type] and [Type] products and submitted lists to [Job title] for items requiring immediate reorder
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems
  • Sanitized bathrooms, showers and locker rooms
Education
GED: , Expected in 06/1996
-
Human Resource - John Day, OR,
GPA:

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Resume Overview

School Attended

  • Human Resource

Job Titles Held:

  • Restaurant Host
  • Custodian
  • Custodian

Degrees

  • GED

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