remote mortgagee underwriter resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Disciplined Mortgage Underwriter pays attention to details by analyzing risks and potential problems within mortgage applications. Team player collaborates well with other underwriters, originators and processors to produce quality results. Acts with fair and ethical behavior and complies with federal regulations and Fair Housing Act requirements. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Skills
Analyzing data
Production-oriented
Managing risk
Flexible
Computer skills
People skills
Experience
Remote Mortgagee Underwriter, 09/2020 - Current Ctbc Investments Company, Ltd – San Marino, CA,
Conducted comprehensive analysis and evaluated risk to control underwriting loss.
Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
Worked with colleagues to review and accept or deny new and renewal business.
Assessed loan conditions and provided effective feedback regarding decisions.
Requested additional information for applications and documents when necessary.
Maintained compliance with company and regulatory policies.
Researched applicant employment and financial histories to confirm document accuracy.
Reviewed and evaluated loan applications and supporting documents.
Analyzed loan risk and reviewed loan conditions and requirements.
Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Reviewed credit histories from applicants and determined feasibility of granting requested loans.
Mortgage Underwriter, 03/2011 - 11/2019 Apex Systems – North Billerica, MA,
Analyzed loan risk and reviewed loan conditions and requirements.
Determined loan eligibility and approved or rejected applications.
Reviewed and evaluated loan applications and supporting documents.
Collaborated with loan originators and processors to correctly review and assess applications and risks.
Requested additional information for applications and documents when necessary.
Maintained compliance with company and regulatory policies.
Researched applicant employment and financial histories to confirm document accuracy.
Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Reviewed credit histories from applicants and determined feasibility of granting requested loans.
Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Met with applicants to obtain information to streamline loan application process, fielding questions regarding steps.
Loan Adjuster Specialist, 07/1998 - 03/2012 MSU Federal Credit Union – City, STATE,
Notified customers of delinquent accounts with attempt to collect outstanding amounts.
Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
Processed payments over phone and set up recurring drafts.
Received payment and posted to appropriate customer accounts.
Arranged for debt repayment and established repayment schedule based on customer finances.
Recorded and updated customer personal accounts with accurate contact information.
Met demands of busy collections group by performing high volume of daily calls.
Reviewed accounts to determine payment plan compliance.
Recorded information about customers' financial status and collections status efforts.
Negotiated credit extensions to assist customers in paying overdue accounts.
Completed skip traces on customers failing respond to collection efforts.
Identified impact of proposed solutions for delinquent clients, discussed options and determined candidates for foreclosure.
Established solid record of maintaining consistent performance and quality levels.
Collaborated with legal department officials on bankruptcy cases for management of proceedings and post-petition payments.
Monitored status of legal invoices for litigation by foreclosure attorneys.
Marketed delinquent mortgage notes to investors, negotiating to achieve highest bids for notes and short sales.
Marketed delinquent mortgage notes to potential investors and negotiated to receive highest bids.
Member Service Representative, 10/1990 - 07/1998 MSU Federal Credit Union – City, STATE,
Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
Helped members resolve account problems and navigate internal systems to handle routine needs.
Maintained strong knowledgebase of product options and sales promotions to better serve every customer.
Kept member service area clean and neat with well-stocked supplies and fliers.
Consulted with customers regarding needs and addressed concerns.
Cross-trained in different internal databases and service positions to help team members meet coverage demands.
Reviewed customer account information to determine current issues and potential solutions.
Handled calls for new sign-ups, service cancellations and cross-selling opportunities.
Managed administrative requirements to keep records up to date and complete timely forms for customer needs.
Offered exceptional customer service to differentiate and promote company brand.
Informed customers about product lines and services offered by company.
Handled client inquiries with exceptional professionalism and enthusiasm.
Worked with external representatives to address customer needs.
Education and Training
High School Diploma: , Expected in 05/1987 - St. Johns High School - Saint Johns, MI GPA: Status -
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