Rehabilitation Technician Resume Example Francisan Health

REHABILITATION TECHNICIAN

Professional Summary

Multi-talented office worker consistently rewarded for success in planning and operational improvements. Experienced Administrative Assistant and Rehabilitation Technician with over 10 years of experience in office support in private and state sectors. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits and/or overall production.

Skills

Appointment Scheduling
Records management
Supply organization
Process improvement
Operational improvement
Patient relations

Telephone reception
Cleaning expertise
MS Office
Team management
Relationship development
Equipment Maintenance

Education

Ashford UniversityCity09/2017Bachelor of Arts: Early Childhood Education

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 6 staff members.

Work History

Francisan Health- Rehabilitation Technician
Harvey , IL06/2018 - Current

Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
Scheduled patient appointments and assisted therapists and office staff with prioritizing and organizing caseloads.
Maintained excellent attendance record, consistently arriving to work on time.
Work with adjudicative teams to complete case development to support the disability process.
Assist in reading and interpreting medical and psychological and treament evidence reports or records.
Maintain tracking and managing caseloads according to agency standards and expectations.
Assit in writing/summarizing medical evidence found in records to better prepare adjudicator for the determination process.
Make phone calls to claimants to gather information and request medical records.

Rapid Global Business Solutions, Inc- Administrative Assistant II
Holland , MI07/2017 - 06/2018

Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Created PowerPoint presentations for business development purposes.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Coached new employees on administrative procedures, company policies and performance standards.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
Organized weekly staff meetings and logged minutes for corporate records.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Handled client correspondence and tracked records to foster office efficiency.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Maintained staff directory and company policy handbook for human resources department.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

State Of Nevada- Clerical Trainee
City , STATE02/2017 - 07/2017

Handled client correspondence and tracked records to foster office efficiency.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Received and routed business correspondence to correct departments and staff members.
Managed multiple projects simultaneously using organizational and analytical skills.
Informed and supported business leaders through consistent communication and administrative support duties.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Kept reception area clean and neat to give visitors positive first impression.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.

AmeriKen Die Supply- Adminstrative Office Assistant
City , STATE10/2012 - 02/2017

Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Processed payments and documented account changes for financial accuracy and transparency.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Streamlined processing procedures for various financial and employee documents to improve traceability.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Compiled company information and related material and distributed it to candidates.
Maintained clean reception area to promote positive, professional environment for all stakeholders, including Administrative workers in the office and clients.
Organized, stored and retrieved files to enhance daily operations and support customer needs.
Verified accuracy of business records by consistently updating customer information.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.

Resume Overview

School Attended

Ashford University

Job Titles Held:

Rehabilitation Technician
Administrative Assistant II
Clerical Trainee
Adminstrative Office Assistant

Degrees

Bachelor of Arts : Early Childhood Education

Rehabilitation Technician Resume Example

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