Driven Rehabilitation Technician with 5 years of experience in assisting in overall daily activities for rehabilitation. Physically fit and strong with the ability to lift or push [Number] pounds. Capable of assisting the physical therapist during patient treatment. Available [Number] hours per week, including evenings and weekends.
Skills
Knowledgeable in STARS Program
Knowledgeable in BARCODE
Appointment setting
Inventory coordination
File management
Collaboration
Computer skills
Training & Development
Coordination
Communication
Planning
Customer service and support
MS Office
Clerical
Flexible
Filing and data archiving
Data entry
Reporting and documentation
Experience
Rehabilitation Technician, 03/2016 - Current Hca – Chattanooga, TN,
Manage front desk duties: answering phone calls, provide customer service to customers and potential customers, answer any questions pertaining to DVR services, schedule ap- pointments, direct phone calls to the correct parties and refer customers to other department services, and community programs/resources.
Conduct intakes with interested customers, students, transition students and their families.
Collect information to be used in eligibility determination.
Assists in reviewing and monitoring customer progress towards achieving employment goals and their progress.
Assist in identifying the support needs of customers and their plan.
Schedule appointments for customers to meet with Vocational Rehabilitation Counselors and assist in maintaining contact with customers.
Prepare and process authorization for purchases or issue payment for appropriate goods and services.
Register vendors that provide goods and services to DVR customers.
Prepare correspon- dence to customers, vendors, and outside entities.
Maintain electronic and paper case files through the DVR computer system (STARS).
Responsible for ordering office supplies, the maintenance of the office Copier Machine (Ricoh), and Pitney Bowes (mailing de- vice).
Responsible for the office credit card and submitting monthly reports on a timely basis.
Primary Caregiver, 10/2013 - 7/2014 Maksu, Inc. – City, STATE,
Administered necessary medications as directed by care plan.
Improved patient outlook and daily living through compassionate care.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Tracked and reported clients' progress based on observations and conversations.
Facilitated best care by developing strong and trusting rapport with patient.
Supervised medication administration, personal hygiene and other activities of daily living.
Maintained clean and well-organized environment to promote client happiness and safety.
Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Engaged client in physical and mental activities to sustain quality of life.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Transported patients to and from medical, dental and personal care appointments.
Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Extension Associate, 4-H Youth, 04/2010 - 06/2012 University Of Guam – City, STATE,
Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Built and maintained effective relationships with peers and upper management to drive team success toward common service and operational goals.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Promoted positive influence for youngsters by demonstrating appropriate behavior, listening carefully to others and showing respect for people of all ages.
Monitored and cared for youth in carefully controlled environment to promote safety.
Advocated for at-risk youth individuals and promoted helpful resources and programs to foster progress.
Advised children and helped to foster improved levels of self-worth and confidence.
Kept programming on tight schedules, maintaining optimal quality standards to keep audiences informed or entertained.
Coordinated and monitored performance and quality of all programs and services.
Observed program activities, collected data, created reports and presented findings to senior management.
Fostered relationships with community clients and partners through dynamic communication and prompt follow-up to questions and concerns.
Planned, directed and coordinated all programs and services.
Supervised youth group members to maintain organized and safe environment.
Education and Training
Master of Science: Marriage And Family Therapy, Expected in 11/2023 - Northcentral University - San Diego, CA GPA:
Master of Arts: Counseling, Expected in - University Of Guam - Mangilao, Guam, GPA:
Bachelor of Science: Consumer Family Science, Expected in 05/2010 - University Of Guam - Mangilao, Guam, GPA:
Associate of Arts: Liberal Arts And General Studies, Expected in 05/2008 - Guam Community College - Mangilao, GU GPA:
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