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Receiver Resume Example

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RECEIVER
Career Overview

I possess an array of experience across various industries that when combined define me as a well-rounded candidate with an enthusiastic approach to company development. I have consistently driven myself to meet new challenges and achieve goals , and it is within this type of results- oriented environment that I particularly excel. I have recently devoted my efforts into customer service and industrial sectors, as I know this is where my skills can be applied with the greatest effect and it is also an area where I have focused my advancement.

Core Strengths
  • Courteous demeanor
  • Customer service expert
  • Adaptive team player
  • Tolerant and flexible to different situations.
  • Strong oral and written communication
  • Multi-task management
  • Telecommunication skills

  • Proficiency in Microsoft Word, Excel, PowerPoint
  • Type 70 WMP
  • Detail Oriented
  • Ability to Plan, Organize and Prioritize Work
  • Problem analysis, ability to solve problems efficiently
  • Conflict resolution skills
Accomplishments

Sales 

  • Consistently generated additional revenue through skilled sales techniques.
  • Executed daily production lists and goals.
  • Helped with preparation, set-up, and service for promotional events.
  • Customer Interface
  • Created rapport with clients through personable customer service
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Exceeded corporate target for customer satisfaction, receiving recognition from Quality Assurance for excellent customer care and going above and beyond for the client.
  • Problem Diagnosis
  • Used operational knowledge of systems, parts and components to solve problems that arose during assembly.
  • Contributed to productivity through improvements in operations, quality, safety and administration.
  • Contributed to the decrease in shoplifting through increased awareness and intervention measures.
Work Experience
Indiana MemorialBloomington, INReceiver04/2014 to 10/2014
  • Adhere to 5s (cleaning) Policy daily.
  • Follow specified instructions in Unitrack 2.0, regarding the Receiving/ Charging department.
  • Process 50 uph efficiently.
  • Verify model, IMEI, information attainable inside units correctly.
  • Correct any returned units in a timely manner.
  • Work 10hr shifts 4-7 days weekly with no accommodations.
  • Adapt to various processes within my department.
  • Maintain a quality/uph rating above 80%.
Indiana Memorial UnionBloomington, INFacility Services01/2014 to 03/2014
  • Service, clean, or supply restrooms.
  • Gather and empty trash.
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
  • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Notify managers concerning the need for major repairs or additions to building operating systems.
  • Requisition supplies or equipment needed for cleaning and maintenance duties.
Alorica IncKennesaw, GACustomer Service Representative07/2013 to 10/2013
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Observe signal lights on switchboards, and dial or press buttons to make connections.
  • Provide assistance for customers with special billing requests.
  • Promote company products, services, and savings plans when appropriate.
  • Update directory information.
Educational Background
High School Diploma:General Education12 2010Paulding County High School, Dallas, GA, United States GPA: Obtained Georgia Work Ready Certificate - Bronze level Graduated with Honors in the top 10% of my class

Obtained Georgia Work Ready Certificate - Bronze level Graduated with Honors in the top 10% of my class

Completed coursework towards General Studies:General StudiesChattahoochee Tech, Dallas, GA, United States
Skills
  • Customer needs assessment
  • Adaptability in any environment
  • Type 75 wpm
  • Proficiency in Microsoft Word, Excel, PowerPoint
  • Strong verbal and personal communication skills.
  • Detail Oriented
  • Ability to Plan, Organize and Prioritize Work
  • Problem analysis, ability to solve problems efficiently
  • Tolerant and flexible to different situations.
  • Inquisitive when learning/implementing new processes
  • Strong personable customer relation


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Resume Overview

Companies Worked For:

  • Indiana Memorial
  • Indiana Memorial Union
  • Alorica Inc

School Attended

  • Paulding County High School
  • Chattahoochee Tech

Job Titles Held:

  • Receiver
  • Facility Services
  • Customer Service Representative

Degrees

  • High School Diploma : General Education 12 2010
    Completed coursework towards General Studies : General Studies

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