Receiver Resume Example
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RECEIVER
Career Overview
I possess an array of experience across various industries that when combined define me as a well-rounded candidate with an enthusiastic approach to company development. I have consistently driven myself to meet new challenges and achieve goals , and it is within this type of results- oriented environment that I particularly excel. I have recently devoted my efforts into customer service and industrial sectors, as I know this is where my skills can be applied with the greatest effect and it is also an area where I have focused my advancement.
Core Strengths
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Accomplishments
Sales
- Consistently generated additional revenue through skilled sales techniques.
- Executed daily production lists and goals.
- Helped with preparation, set-up, and service for promotional events.
- Customer Interface
- Created rapport with clients through personable customer service
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Exceeded corporate target for customer satisfaction, receiving recognition from Quality Assurance for excellent customer care and going above and beyond for the client.
- Problem Diagnosis
- Used operational knowledge of systems, parts and components to solve problems that arose during assembly.
- Contributed to productivity through improvements in operations, quality, safety and administration.
- Contributed to the decrease in shoplifting through increased awareness and intervention measures.
Work Experience
Patterson CompaniesMorgantown , WVReceiver04/2014 to 10/2014
- Adhere to 5s (cleaning) Policy daily.
- Follow specified instructions in Unitrack 2.0, regarding the Receiving/ Charging department.
- Process 50 uph efficiently.
- Verify model, IMEI, information attainable inside units correctly.
- Correct any returned units in a timely manner.
- Work 10hr shifts 4-7 days weekly with no accommodations.
- Adapt to various processes within my department.
- Maintain a quality/uph rating above 80%.
Valvoline Instant Oil ChangeKennewick , WAFacility Services01/2014 to 03/2014
- Service, clean, or supply restrooms.
- Gather and empty trash.
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Notify managers concerning the need for major repairs or additions to building operating systems.
- Requisition supplies or equipment needed for cleaning and maintenance duties.
Alorica IncCity , STATECustomer Service Representative07/2013 to 10/2013
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Refer unresolved customer grievances to designated departments for further investigation.
- Review insurance policy terms to determine whether a particular loss is covered by insurance.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Observe signal lights on switchboards, and dial or press buttons to make connections.
- Provide assistance for customers with special billing requests.
- Promote company products, services, and savings plans when appropriate.
- Update directory information.
Educational Background
High School Diploma:General Education12 2010Paulding County High School, City, State, United States GPA: Obtained Georgia Work Ready Certificate - Bronze level Graduated with Honors in the top 10% of my class
Obtained Georgia Work Ready Certificate - Bronze level Graduated with Honors in the top 10% of my class
Completed coursework towards General Studies:General StudiesChattahoochee Tech, City, State, United States
Skills
- Customer needs assessment
- Adaptability in any environment
- Type 75 wpm
- Proficiency in Microsoft Word, Excel, PowerPoint
- Strong verbal and personal communication skills.
- Detail Oriented
- Ability to Plan, Organize and Prioritize Work
- Problem analysis, ability to solve problems efficiently
- Tolerant and flexible to different situations.
- Inquisitive when learning/implementing new processes
- Strong personable customer relation
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- Typos
Resume Overview
School Attended
- Paulding County High School
- Chattahoochee Tech
Job Titles Held:
- Receiver
- Facility Services
- Customer Service Representative
Degrees
- High School Diploma : General Education 12 2010
Completed coursework towards General Studies : General Studies
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