Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Hardworking Receiver with talent for efficiently and accurately accomplishing wide range of tasks, including moving merchandise, tagging product and securing displays. Positive and upbeat team player ready to apply skills and six years of experience to dynamic new role in new place of employment. Experienced Receiver highly effective at loading and unloading trucks, operating equipment and answering assistance calls. Industrious and responsible professional with strong problem solving and critical thinking skills. Skilled Receiver familiar with operating forklifts, hand trucks and cardboard balers. Adept at learning a wide range of positions and completing tasks without question or input. Offering six years of inventory management experience. Alert Receiving Associate with extensive knowledge of warehouse organization and safety. Committed to high-quality department operations with strong knowledge of shipping documents and quality assurance protocols. Successful at collaborating with other team members to facilitate scheduling and accurate inventory management.

  • Information Ordering and Categorizing
  • Clear Communication
  • Carrier Relations
  • Inventory Monitoring and Management
  • Shipping and receiving
  • Packing and scanning
  • Materials transportation
  • Safety and compliance
  • Shipment planning
  • Package labeling
  • Quality control
  • Troubleshooting
  • MS Office
Work History
05/2014 to 03/2021
Receiver Patterson Companies Cleveland, OH,
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Double-checked cargo inventories and documentation for accuracy.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Maintained accurate records in Microsoft, including materials weights, bill amounts and identified variances.
  • Placed, tagged and secured merchandise in diverse designated areas.
  • Kept work areas clean, safe and organized.
  • Conducted one count and annual audits of inventories to identify and resolve discrepancies in records.
  • Restocked products and rotated items according to standard procedures.
  • Adhered to tracking, documentation and control standards in order to reduce loss and maintain compliance.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Recorded regular progress and issues with products.
  • Regularly reviewed invoices and double-checked orders.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Worked with inventory managers and unloaders to plan deliveries.
  • Coordinated warehouse organization scheme and product placements.
05/2014 to 03/2021
Customer Service Associate Borden Dairy Dallas, TX,
  • Described and explained details about general merchandise options to inform customers and guide purchasing decisions.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Boosted sales revenue by skillfully promoting diverse general merchandise options.
  • Informed customers about special promotions and provided detailed information for various products.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Provided basic technical support for clients on wide range of general merchandise and company products.
05/2014 to 03/2021
Claims Associate Midfirst Bank El Reno, OK,
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Completed archive tasking to ensure compliance with relevant company regulations.
  • Communicated effectively with staff, including members of operations, finance and clinical departments.
  • Acted as claims subject matter expert, answering internal and external questions and inquiries.
  • Reviewed outstanding requests and redirected workloads to complete projects on time.
  • Processed numerous invoices each weekly and mailed documentation to clients.
  • Affirmed or denied coverage fairly based on thorough investigations.
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
05/2014 to 03/2021
Cashier Tommy Bahama Tucson, AZ,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customers with special services, account updates and promotional options.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Worked closely with management to solve problems and handle customer concerns.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reviewed weekly sales circulars and monitored price changes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
Expected in 06/2006
High School Diploma:
Vallejo High School - Vallejo, CA

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School Attended

  • Vallejo High School

Job Titles Held:

  • Receiver
  • Customer Service Associate
  • Claims Associate
  • Cashier


  • High School Diploma

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