Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Real Estate Industry Understanding
Market Research
Fair Housing Mandates
Tenant and Eviction Laws
Multi-Family Property Management
Property Management Software Understanding
Mortgages and Loans
Financial Budgeting and Reporting
Knowledge of Texas Real Estate Laws
Maintenance Knowledge
Exceptional Oral and Written Communication Skills
High-Pressure Environments
Project Management
Systems Implementations
Staff Training
Social Media Marketing
Team Leadership
Staff Development
Work History
09/2013 to Current
RealtorWindermere Real Estate – Port Orchard, WA,
Advised and informed prospective clients on current market activities and conditions.
Compared recently sold area properties to determine competitive market prices.
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
Developed and maintained relationships with clients through networking, postcards and cold calling.
Cold cold daily 100+prospects
Negotiated, facilitated and managed real estate transactions.
Maintained connections with clients to encourage repeat business and referrals.
Advertised client properties through websites, social media and real estate guides.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Presented purchase offers to sellers for consideration.
Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
Used NTREIS and other realtor databases to find properties for clients.
03/2018 to 09/2022
Operations Manager Sun River Health – Spring Valley, NY,
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified procedure or process changes required to improve performance and productivity.
Reviewed operations reports to understand numbers and trends.
Introduced new methods, practices and systems to reduce turnaround time.
Partnered with vendors and suppliers to effectively manage and budget.
Directed initiatives to improve work environment, company culture or overall business strategy.
Developed systems to track and log work issues.
Identified and resolved unauthorized, unsafe or ineffective practices.
Formulated processes to reduce downtime and financial loss.
Managed over 50 customer calls per day.
05/2010 to 11/2012
Property Manager Mccormack Baron Management Inc. – Granite City, IL,
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Managed properties from 100 units to 650 units with multiple phases.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Maintained sufficient number of units market-ready for lease.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Developed, reviewed and submitted property operating and capital budgets.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Organized and participated in resident functions to give residents opportunity to ask questions and provide forum for issues to be addressed.
Prepared specifications, solicited bids and approved subcontracts for other maintenance needs.
Trained and motivated leasing staff during bi-monthly trainings.
Completed final move-out walk-throughs with tenants to identify required repairs.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees with training and new hire documentation.
Prepared annual budgets with controls to prevent overages.
Monitored expenditures to mitigate risk of overages.
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