realtor resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Real Estate Industry Understanding
  • Market Research
  • Fair Housing Mandates
  • Tenant and Eviction Laws
  • Multi-Family Property Management
  • Property Management Software Understanding
  • Mortgages and Loans
  • Financial Budgeting and Reporting
  • Knowledge of Texas Real Estate Laws
  • Maintenance Knowledge
  • Exceptional Oral and Written Communication Skills
  • High-Pressure Environments
  • Project Management
  • Systems Implementations
  • Staff Training
  • Social Media Marketing
  • Team Leadership
  • Staff Development
Work History
09/2013 to Current
Realtor Windermere Real Estate Port Orchard, WA,
  • Advised and informed prospective clients on current market activities and conditions.
  • Compared recently sold area properties to determine competitive market prices.
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Cold cold daily 100+prospects
  • Negotiated, facilitated and managed real estate transactions.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advertised client properties through websites, social media and real estate guides.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Presented purchase offers to sellers for consideration.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Used NTREIS and other realtor databases to find properties for clients.
03/2018 to 09/2022
Operations Manager Sun River Health Spring Valley, NY,
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified procedure or process changes required to improve performance and productivity.
  • Reviewed operations reports to understand numbers and trends.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed systems to track and log work issues.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Formulated processes to reduce downtime and financial loss.
  • Managed over 50 customer calls per day.
05/2010 to 11/2012
Property Manager Mccormack Baron Management Inc. Granite City, IL,
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed properties from 100 units to 650 units with multiple phases.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Maintained sufficient number of units market-ready for lease.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Organized and participated in resident functions to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Prepared specifications, solicited bids and approved subcontracts for other maintenance needs.
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Prepared annual budgets with controls to prevent overages.
  • Monitored expenditures to mitigate risk of overages.
04/2008 to 04/2010
Assistant Property Manager Security Properties Residential Aurora, CO,
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Monitored timely receipt and reconciliation of rent collections in accordance with monthly delinquency goals.
  • Minimized vacancy periods by collaborating with property manager to strategize improvements to marketing initiatives and tenant outreach programs.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Kept records accurate, detailed and fully compliant with reporting to meet current property requirements.
  • Escalated major issues to property manager for immediate remediation.
  • Developed and executed plan to achieve and maintain 98% or better delinquency rate.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Processed security deposit refunds.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Kept accurate records of all resident and tenant correspondence.
Expected in 08/1995
Thomas Jefferson High School - San Antonio, TX,
Native or Bilingual

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Resume Overview

School Attended

  • Thomas Jefferson High School

Job Titles Held:

  • Realtor
  • Operations Manager
  • Property Manager
  • Assistant Property Manager


  • GED

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