Realtor resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Detail-oriented Realtor excels in real estate sales and brings knowledge of insurance and financing processes. Skilled in leveraging client services talent and company branding to increase profitability. Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Skills
Closings Coordination
Home Evaluations
Contract Preparation
Online Platforms
Commercial Real Estate
Issue and Complaint Resolution
Responding to Difficult Customers
Interpretation and Translation Services
Building Customer Trust and Loyalty
Customer Account Management
Upbeat and Positive Personality
Advertising Techniques
Project Management
Graphic Design
Sales Activities
Managing Multiple Priorities
Shift Coverage
Managing Operations and Efficiency
Greet Guests
Corporate Social Responsibility
Education
GLENCLIFF HIGH SCHOOLNashville, TN, Expected in 06/2015 ā āHIGH SCHOOL DIPLOMA: - GPA:
Work History
Windermere Real Estate - REALTOR Saginaw, OR, 01/2022 - Current
Interviewing clients to determine what properties they are seeking, generating lists to meet those requirements from available properties
Comparing current properties with similar recently sold properties to determine market prices
Promoting property sales through advertisements open houses, multiple listing services, and other online advertisement platforms
Advised and informed prospective clients on current market activities and conditions.
Compared recently sold area properties to determine competitive market prices.
Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Developed and maintained relationships with clients through networking, postcards and cold calling.
Wrote contracts to outline sales and purchases of properties.
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
Increased home sales through persuasion, negotiation and closing prowess.
Alorica - ASSISTANT MANAGER ā¢ Spartanburg, SC, 01/2015 - Current
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
Reduced financial discrepancies to minimize threats to health and productivity of business.
Mentored team members to enhance professional development and accountability in workplace.
Recognized staff for contributions to company success to foster engagement and increase productivity.
Assisted in organizing and overseeing assignments to drive operational excellence.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Introduced new products or services, increased marketing activities and improved customer service to drive sales.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
US Health Advisors - INSURANCE SALES AGENT City, STATE, 01/2019 - 01/2020
Performing analysis to obtain information required to make appropriate health insurance recommendations
Using probing questions and sales tactics to enroll customers
Displaying consistent, positive attitude towards customers and peers, even during high-stress situations
Investigating and resolving customer inquiries and complaints swiftly
Educating clients about billing, payment processing and support policies and procedures
Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Analyzed retention, loss ratio trends and sales volume to identify areas for improvement.
Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Drove team revenue totals by bringing in top sales numbers.
Conducted research on insurance packages and investment options to generate client recommendations.
Identified and solicited sales prospects in agency databases.
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Calculated premiums and established payment methods for sales.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Accomplishments
Selected by management to work with relocation clients dissatisfied with assigned agent, resulting in a 100% salvage rate.
Supervised team of 10 or more staff members.
Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
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